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“love it!!!” 5 of 5 bubbles
Review of Red Roof Inn & Suites Hazleton

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Red Roof Inn & Suites Hazleton
Ranked #5 of 8 Hotels in Hazleton
Fredericksburg, Virginia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“love it!!!”
5 of 5 bubbles Reviewed July 17, 2012

love this place.... Sunny they manager is the best.. goes out of her way for you to have the best stay!! I will stay there every time i go home ... thanks for letting me and my kids feel at home!!

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lori r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, July 19, 2012
Thank you for taking your time to review your last stay and for your kind comments! Vacations should be relaxing and enjoyable. Always a pleasure to be your host.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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282 reviews from our community

Traveler rating
    93
    98
    40
    35
    16
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Any
English first
Sterling, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed July 1, 2012

I recently spent two nights at this MOTEL and was not impressed; it is certainly NOT worth the price paid. Overall it is the 3rd worst hotel/motel I have ever stayed at. The guest room itself was fair; the shower curtain wass totallly ineffective resulting in water all over the bathroom floor, too many chairs in the room, the refirgerator did not work and the air conditioner was very noisy (that ended up being a blessing). I was put in a room on the second floor and the facility does not have elevators so I had to carry the luggage up a flight of stairs. On the first night there were several male guests on the first floor that were sitting in their doorways with their doors open enjoying more than a few adult beverages. I have nothing against someone having a few beers, but I sure as heck do not want my teenaged daughter having to deal with a bunch of drunks when trying to walk to our room. The second night there was a wedding reception being held in the Ballroom facility. Al I wanted to do was get a good night's sleep but was unable to get to sleep for the noise coming from the wedding reception -very loud band playing their version of bad 80's pop music. Since there was no quieting a band at a wedding reception I used the noisy air conditioner and TV to drown-out the noise.

  • Stayed June 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, July 19, 2012
My apologies if we did not exceed your expectations. Customer service is our #1 priority. The Maintenance Supervisor inspected your room after I received your comments and reported all amenities were in working order, Several teams and an event were on location as well. The Front Desk and a Manager on Call are available 24 hours a day to assure guest comfort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york city
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 29, 2012

We were in Hazleton for a wedding and picked Gennetti's to stay overnight because of the inexpensive Entertainment Card rate they had. We were pleased with our stay, especially given the value. The King room in buidling D was spacious enough and it was nice to have the fridge and microwave - we used both. The bed was comfortable. Carpet looked fine, but I preferred to wear flip-flops than go barefoot. Good size desk and buisness chair. The air conditioner was not loud.The shower had strong water pressure and a little ledge/seat. Bathroom had cheery tile/wallpaper.

Customer service was good as well. Our initial non-smoking room smelled smokey, but the manager apologized right away and switched us to another room that was just fine. The staff wished us a good morning as we walked in the lobby to go to breakfast; they had a waffle iron, four cereals, a breakfast sandwich you could microwave, some pasteries, yogurt, etc. - only 1 piece of fruit was left, but we got there a bit late.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank walta5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, June 4, 2012
Thank you very much for taking your time to comment about your stay in the BW Genetti Inn & Suites in Hazleton, PA. Customer service is our #1 priority!! It will be our pleasure to be your host again as you travel through the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
118 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed April 3, 2012

We recently traveled 81 to Syracuse, and found the Best Western in Hazelton a pleasant and convenient stopping place for an overnight break. Interestingly, we found our "room" was actually two rooms--a small sitting area with a comfortable couch, tv, coffee table and chair, and another with an additional tv and beds. This worked out well for us, with a little extra sleep time for the later riser, while the early riser/dog walker could watch the morning news in comfort. The motel was clean, the staff pleasant, and our small dog was made very welcome. The price was reasonable. The one small complaint, which the staff promised to fix: our second night stay on the return trip, the bedroom heater did not work. This was not a big issue for us--we like a cool bedroom--but might be for others. Across the street is a decent local restaurant where we had a good and hearty breakfast at a decent price--"Breakfast World Restaurant." We will stay here again.

Room Tip: We had the room by the office and liked it a lot--very convenient for dog walking , as well as for p...
See more room tips
  • Stayed March 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank greyhairedwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Guest Relations Manager at Red Roof Inn & Suites Hazleton, responded to this review, April 4, 2012
Thank you for taking the time to comment on your last stay with the BW Genetti Inn & Suites. Customer service is our # 1 priority. We are looking forward to being your host again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 12, 2012

Having read the reviews, I was happily surprised to see a very fresh and immaculate room with very good attention to detail. In addition to free WiFi and a complimentary continental breakfast, the bathroom had amenities to rival much higher-end chains. The front desk staff was welcoming and professional, and the room was extremely comfortable. My only small gripe was that the bedspread/quilt was rather thin, especially for the cold weather. However, the heating system did the trick, albeit a bit noisily. If you are traveling on Route 80 or 81 near the Poconos and want to stay in a non-cookie-cutter property with a great history in the area, this is a great choice.

  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, March 23, 2012
Thank you for choosing BW Genetti Inn & Suites! Customer service is our first priority! I am glad we succeeded your expectations. Comments are always welcome.
Looking forward to being your host again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlantic City, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 5, 2012

We stayed their overnight to visit family - the rugs were dirty did not even looked like they vaccumed- the heat system made a banging noise all night.

The coffee pot when we went to make coffee all little bugs came out and when I took out the coffe filter there was MOLD !!!

When we checked out and I told the front desk they did NOT even say sorry or take anything off our bill !!! It is not worth the $90 !!!! DO NOT STAY THERE

  • Stayed March 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank dusktodawn29750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, March 23, 2012
My apologies we did not succeed your expectations. All rooms are inspected prior to a guest arrival and after departure. Front Desk and a Manager on call are available 24 hours a day to assure guest comfort. Your comments are contradictory to the BW survey previously received.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greer, South Carolina
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 21, 2012

I stopped here for a night mid-road trip to Massachusetts. The weather was a bit cool for it but my kids were excited by the pool. It was kept very clean in spite of the lack of use. The rooms were acceptable but seemed old and a bit worn. There was a nice area to walk with my kids and pup so overall it was a good experience. Staff was friendly and very helpful also.

  • Stayed June 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Elizabeth Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn & Suites Hazleton

Property: Red Roof Inn & Suites Hazleton
Address: 1341 N. Church St., Hazleton, PA 18202 (Formerly BEST WESTERN Genetti Inn & Suites)
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Hazleton
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Hazleton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof Inn & Suites Hazleton 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Red Roof Inn & Suites Hazleton is located off I-81 and is within 3 miles of downtown Hazleton, The Laurel Mall, Edgewood in the Pine Golf Course, Sugarloaf Golf Course and Blue Ridge Trail Golf Course. The hotel offers free Wi-Fi, flat-screen TVs and pet friendly rooms. When you check in, check out the fantastic hotel and room amenities we have to offer during your stay. Red Roof Inn & Suites Hazleton offers a continental breakfast (6:00am to 9:00am Mon - Fri., 7am to 10am Sat-Sun). The hotel also offers an outdoor seasonal pool (Memorial Day thru Labor Day), guest coin laundry, a business center, vending machines and a picnic area for guest use. Guests can work out free of charge at a fitness center 2 miles away. All rooms have a microwave and mini-refrigerator, free Wi-Fi, flat screen TV, cable, in-room coffee, hair dryer, iron/ironing board and a desk/workspace. This hotel offers suite rooms and select rooms with kitchens. Complimentary coffeehouse-style coffee is offered in the lobby and one well-behaved pet per room is welcome. ... more   less 
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Also Known As:
Best Western Genetti Hotel Hazleton
Best Western Genetti Inn And Suites
Best Western Hazleton
Hazleton Best Western

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