My daughter and I had the opportunity to get away to the Woodloch Resort over the long MLK weekend. As many have already described, this is a lovely resort with many amenities that we thoroughly enjoyed. What really set this place apart for me was the caring and compassion of the entire resort staff - from the Safety Services team to the front desk.
In traveling to the resort along dark, windy, and slippery roads, our car hit a large pothole with two tires. Being a very small car (Fiat 500), we quickly learned that we had one flat tire, and one badly damaged tire. We were thankfully able to limp the vehicle to the safety of the State Police Barracks for help.
The Woodloch Resort dispatched a Safety Services team member to rescue us (approximately thirty minutes away) and then later returned me back to meet the tow truck. Both TJ and Jim were very kind and caring - there was never any mention of fees for our transportation, only questions of how they could help.
Other members of the Woodloch team learned of our misadventure and followed up to offer their sympathy and well wishes. I could not have asked for more compassion or more help in dealing with this challenge, and I am extremely thankful to all at Woodloch.
- Official Description (provided by the hotel):
- This exceptional Poconos resort, nestled in a pristine mountain lake setting, is regarded as one of America's "Best All-Inclusive Family Resorts". Their traditional warm hospitality has been nurturing and embracing the spirit of spending quality time with family and friends for over fifty years. This Pocono Mountains resort provides a four-season, fun-filled, lakeside escape for your entire family with endless activities and entertainment for all kids from 2 to 92. ... more less
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- Also Known As:
- Woodloch Pines Hotel Hawley
- Woodloch Pines Hawley