My son got food poisoning at the grille throwing up all night and day for 2 days there and 3 at home we called front desk to notify them what had happened and I was directed to risk magement voicemail and was told someone would call back later that day it is 3 days later and still no call I called them back again today and I am waiting for another call back. As for the rest of resort I can not really say because we were stuck in the room the whole time due to my son being so ill. Our party consisting of 6 adults and 5 children spent nearly $5000 for 3 days stay and food. I don't feel like I got what I paid for. Hopefully someone will eventually call me and compensate us somehow.
- Official Description (provided by the hotel):
- This exceptional Poconos resort, nestled in a pristine mountain lake setting, is regarded as one of America's "Best All-Inclusive Family Resorts". Their traditional warm hospitality has been nurturing and embracing the spirit of spending quality time with family and friends for over fifty years. This Pocono Mountains resort provides a four-season, fun-filled, lakeside escape for your entire family with endless activities and entertainment for all kids from 2 to 92. ... more less
- Reservation Options:
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- Also Known As:
- Woodloch Pines Hotel Hawley
- Woodloch Pines Hawley