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“BEST WESTERN PREMIER, THE CENTRAL HOTEL”

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BEST WESTERN PREMIER The Central Hotel & Conference Center
Ranked #2 of 50 Hotels in Harrisburg
Certificate of Excellence
Norfolk, Virginia
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“BEST WESTERN PREMIER, THE CENTRAL HOTEL”
5 of 5 bubbles Reviewed September 4, 2013

The best location that I've ever visited. This Best Western Premier, The Central Hotel has any and everything you could possibly want. Guest services is TOP SHELF,and I personally don't think it could get any better. The location itself is out of this world. The rooms are excellent, fresh and very spacious. Cleanliness is a must for me, and I encountered all positives at this wonderful Hotel. The dining staff is also great, right along with the food. I cant wait to visit this location again, for pleasure, not business.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Edward J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,321 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Seattle, Washington
1 review
5 of 5 bubbles Reviewed September 3, 2013

I attended a church conference at this hotel during the labor day weekend. I was amazed by the service and comfort of the hotel. The accommodation was very comfortable. The food was excellent. The service was excellent as well. The staff is very friendly. I highly recommend this place.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John98033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, September 4, 2013
Dear Retreat Guest,

We appreciate your wonderful comments regarding your recent conference experience with us, and are pleased that we were able to exceed your expectations! The Central Hotel certainly is an ideal venue for religious retreats, as our central location combined with clean, comfortable accommodations, extensive meeting space, and friendly team members support an encouraging retreat setting for our guests. We are privileged to have a dedicated team of individuals who truly care for our guests, and their accommodations. We hope to have an opportunity to host another successful retreat for you, and your church in the very near future at the Best Western Premier, the Central Hotel!

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roxbury, New Jersey, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

Very clean and well appointed rooms. Excellent service. Very good value for your money (we booked through Hotwire). Location was great, minutes from Hershey Park. Plenty of amenities in the room. Nice touch to offer complimentary soft drinks and cookies upon arrival. Kids received tokens to enjoy ice cream in the lobby.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lourdes M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brick, New Jersey
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed September 2, 2013

I was looking for a hotel that was cheap & clean and this was it. We had a rate of $125 a night. When we checked in there was a cricket in our room so they moved us to a higher floor. The second room had a broken safe so we had to take our valuables with us but that was fine. The main thing for me was location & that the hotel & room was clean. Staff was friendly. Overall a good stay.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Italyoneday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, September 4, 2013
Dear Valued Guest,

Thank you for taking a moment to recognize our clean, comfortable guest room accommodations, the friendly team members you encountered, and the exceptional value you received while staying with us. We do apologize for any inconveniences the unusual conditions you experienced may have caused during your time with us. Our team members are more than willing to resolve any reported items, as we truly strive to provide our guests’ with a memorable experience. In the future, please do not hesitate to let us know if there is anything we can do to exceed your expectations. We thank you for sharing your comments, and truly hope to have an opportunity to welcome you back to the Central during future visits to the area!

Kind Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
northport, United States
1 review
5 of 5 bubbles Reviewed August 31, 2013

excellent service!!!!!!! very friendly staff all round. very clean rooms. nice pub. my son loved the breakfast. nice indoor pool. will definitely stay in this hotel again. free cookies and punch!!!!!!!!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ronald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, September 2, 2013
Dear Valued Guest,

Thank you for taking the time to let us know about your recent experiences at the Best Western Premier, the Central Hotel! Our team members aim to provide our guests a truly hospitable experience, and we are pleased we have exceeded your expectations! Our welcome reception of fresh cookies and beverages has been well received, as we simply wish to enhance the value of our facilities for our guests! We look forward to welcoming you back to the Central Hotel during future travels to the Harrisburg/ Hershey area in the future!

Best Regards,


Peter J. Chiccarine
General Manager
Best Western Premier
The Central Hotel Harrisburg/ Hershey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aiken, South Carolina
1 review
4 of 5 bubbles Reviewed August 30, 2013

What a great job they did- they covered for my mistake and made our stay really pleasant. Having arrived at 1:30am, Assistant Manager Frank realized I had booked a different day! Though the hotel appeared to be full, he thought out of the box and found us a room.

The next day, the General Manager made sure that the pricing associated with our existing reservation would be honored and followed up with a phone call to us while we were on the road.

What service!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T1508YNmichael_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, September 2, 2013
Dear Valued Guest,

We thank you for sharing your exceptional service experiences with us at the Best Western Premier, the Central Hotel! Our team simply wishes to consistently exceed the expectations of our guests by providing friendly, proficient service to our guests. We appreciate your recognition of Frank, our Night Audit Supervisor, as he truly exemplifies the meaning of hospitality each and every day! We wish you and your family continued safe travels, and look forward to welcoming you to the Central Hotel during future visits to the Harrisburg/ Hershey region!

Kind Regards,


Peter J. Chiccarine
General Manager
Best Western Premier
The Central Hotel Harrisburg/ Hershey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta, Georgia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed August 29, 2013

We stayed the weekend of August 23 as a place to rest our heads while visiting Hershey. The service was great, and the room was spacious and clean with comfortable beds. We purchased the room through priceline.com and got a heck of a deal for such a nice hotel. The lobby was beautiful as well. I did have a couple of complaints. One, the indoor pool was freezing and must have had something wrong with the heater the Saturday night that we were there. When I reported it the next morning when we were checking out, the staff member was kind enough to offer us a free breakfast to make up for it. They made it right, although it was a bit disappointing we were unable to relax in the pool after a long day at the park. The other complaint was with the restaurant where we had breakfast. The food just wasn't very good.

All in all, we had a nice stay and would definitely stay there again, priceline deal or not. It was a lovely hotel and would highly recommend staying there, just venture out to Waffle House for breakfast.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review, September 2, 2013
Dear Central Guest,

We are pleased we succeeded in providing you and your family with a pleasant experience during your recent stay with us. We appreciate your recognition of our clean, comfortable accommodations, as well as the personal service you received during your time at the Central Hotel.

We thank you for your constructive observations regarding our full hot breakfast buffet, and heated indoor pool, as we truly wish to enhance the value of our guests’ experience by providing a superior product. We apologize for the uncharacteristic quality of food, and cool pool temperatures which you experienced, and will certainly utilize your comments to enhance our accommodations.

We anticipate an opportunity to welcome you back to the Central Hotel during upcoming visits to the Harrisburg/ Hershey area. In the future, check our website for great rates, and seasonal specials to avoid any apprehension of reserving through a third party reservation system. We look forward to exceeding your expectations, and thank you again for your helpful comments regarding your recent experiences.

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER The Central Hotel & Conference Center

Property: BEST WESTERN PREMIER The Central Hotel & Conference Center
Address: 800 E Park Dr, Harrisburg, PA 17111-2807
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Harrisburg
#2 Family Hotel in Harrisburg
#3 Best Value Hotel in Harrisburg
#3 Romantic Hotel in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER The Central Hotel & Conference Center 3*
Number of rooms: 174
Official Description (provided by the hotel):
At the Best Western Premier, the Central Hotel you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations. We are confident we will provide a memorable overnight experience through friendly, personalized service paired with a distinct style, and plush guest room amenities sure to please. O’Reilly’s Tap Room & Kitchen, our on-site full service restaurant, offers breakfast, lunch, and dinner daily, and features fresh local favorites, as well as classic Irish specialties. All of our guest room accommodations include: 42-inch flat-screen television complete with HD service, Complimentary wireless high-speed internet access, Refrigerator, Coffee Maker, and Microwave, IHome clock radio and docking station, Iron/Ironing Board, In room Safe, Complimentary Bottled Water, and full use of all hotel amenities including Heated Indoor Pool, Fitness Center, Guest Laundry, Dry Cleaning Service, Extensive Business Center, and Sundries Shop.Our location is convenient to both I-81, and I-83, just east of Harrisburg, and west of Hershey. Our proximity to the Harrisburg International Airport, and Harrisburg’s Train and Bus Station, paired with complimentary shuttle service to each, make The Central Hotel a perfect venue for overnight guests. ... more   less 
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Also Known As:
Best Western Premier The Central Hotel And Conference Center
Best Western Premier The Central Hotel Harrisburg
Four Points By Sheraton Harrisburg
Sheraton Hotel Harrisburg Pa
Sheraton Harrisburg
Harrisburg Four Points
Harrisburg Sheraton
Four Points Harrisburg

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