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Best Western Premier The Central Hotel & Conference Center
Ranked #2 of 51 Hotels in Harrisburg
Certificate of Excellence
Reviewed May 25, 2013

We stayed one night before heading to West Virginia the next day. Our welcome and check-in was outstanding, our room and bed just lovely and the pool was just want was needed after a hard day on the road.
The next day, we were heading back from West Virginia, with nowhere particular in mind to stay, when we thought, 'stuff it', lets go back to Harrisburg again. Again we had a great check-in. Another lovely room to stay in (we were upgraded to a suite with Jacuzzi - not sure why) which meant I could sit in the tub while watching baseball, and then just fall into a comfy bed.
Check out next day again was hassle free and easy.
I will be returning - this is a good place to stay with great staff, led by a good a manager. Thanks and see you soon!!!!

  • Stayed: May 2013, traveled with family
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1  Thank pete471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded May 26, 2013

Dear Central Guest,

Thank you for taking a moment to share your positive feedback regarding your recent stay(s) with us at the Best Western Premier, the Central Hotel. Your comments regarding our well-appointed guest rooms and friendly staff are a tribute to our team members who are genuinely interested in exceeding our guests’ expectations.

It was a pleasure speaking with you regarding your interest in American History, and we look forward to welcoming you back during future travels to the Harrisburg, Hershey, and Gettysburg areas. We wish you safe travels on your journey home to New Zealand!

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,392 - 1,398 of 1,564 reviews

Reviewed May 25, 2013

I have never stayed at a hotel that has went as far as these folks have. Great staff goes the extra mile to help and please. Last year i had 36 stays in hotels and have never been given the attention like here. Must stay again. Highly recommend this hotel. Best western is my choice of hotels but this one has done it all. Thank you jamie zombro and staff that made my trip so enjoyable. See you soon.

  • Stayed: April 2013
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Thank ddimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded May 26, 2013

Dear Valued Central Guest,

We appreciate your notable compliments regarding your stay with us, and are pleased that we were able to exceed your expectations! Our team takes pride in providing our guests with exceptional service for all of our guests, and we thank you for recognizing our efforts!

Ms. Jamie Zombro does a tremendous job encouraging our team to create memorable experiences for our guests through friendly, personalized service. We are proud of all of our team members who are dedicated to truly caring for our guests. Our successes in providing exceptional service are in large part due to their continued efforts, in addition to the leadership of our management team. We truly look forward to an opportunity to welcome you back to the Best Western Premier, the Central Hotel during future visits to the Harrisburg, Hershey region.

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel

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Reviewed May 19, 2013

My wife and I had asked earlier in our current road trip, at a BW Plus what was the difference between regular BW, BW Plus and BW Premier and we were told "amenities." Well that BW Plus had a little sitting room attached and all the other usual amenities including the breakfast buffet. While this BW Premier did have a large rather ornate lobby (much, much larger than comparables) it was empty. There was a bar area but we were told it was used for special functions and receptions. The room was slightly larger than usual but not in any real useful way - one desk and chair, one other chair...OH and those amenities? We could pay an extra $8.95pp for the breakast buffet at the lousy restaurant on site. (See my review for O'Reilly's Tap Room)
The bathroom was just as tiny as all the other BWs and the toilet just as short. More Amenities my [--]. Yes the service was good and the rooms were clean...haven't been in a BW that wasn't.
Save yourself the money and stay at BW & BW Plus.

  • Stayed: May 2013, traveled as a couple
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1  Thank jimberr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded May 22, 2013

Dear Loyal Best Western Member,

I would first like to thank you for your loyalty to the Best Western Brand, in addition to your feedback regarding your recent experience with us at the Best Western Premier, the Central Hotel. We appreciate your recognition of our clean, well maintained accommodations, as well as the friendly service which you received during your time with us.

The Best Western Descriptor Program was developed to communicate to our guests the various hotel products and amenities to expect when staying with The World’s Largest Hotel Family. Best Western Premier Properties possess a conspicuous atmosphere of refinement and style utilizing the highest quality furnishings and amenities including premium towels and linen, as well as deluxe bath amenities, for a truly comfortable stay. In addition, the added services to which you inaptly referred include, but are not limited to, free high speed internet, HD television, in-room microwave, refrigerator, and safe, a fully equipped fitness center, a convenience shop, on-site restaurant, meeting space, and a dedicated business center.

We are proud to be one of only twenty Best Western Premier properties located in the United States, and are confident that with the support of the World’s Largest Hotel Family, the Best Western Descriptor Program will continue to develop, and more guests will choose to Stay with People Who Care.

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel

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Reviewed May 18, 2013

We stayed at this hotel for a 2-day conference and were really pleased with the service we received - which started right at the airport with the shuttle driver. Our flight arrival was delayed, and we arrived after the hotel kitchen closed, so the shuttle driver very happily took us to a local restaurant to grab some take-out before delivering us to the hotel to check in. He was just delightful! From reception to the maintenance staff to the restaurant staff, everyone provided just superb service. The rooms were comfortable and nicely decorated. We will definitely use this facility again in the future!

  • Stayed: May 2013, traveled on business
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Thank valinseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

So I don't usually leave these comments, but the hotel manager asked me about my stay and then asked if I would post comments here and actually handed me a card to remind me! So here it is!
Very good place to stay. Reasonable rates. Clean rooms. Modern. Nice bar area in main lobby. Good restaurant attached. Great service! Had issue with heat, instantly moved to a new room. I would give this place 5 stars if it weren't for the highway noise, and not sure how much they can do about that. Need a white noise unit for optimum sleep. Although this made for easy highway access!
Free wifi coverage everywhere, lots of electric jacks and work areas, and comfortable.
Overall - yes I would stay here again.

  • Stayed: May 2013, traveled on business
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Thank Rich M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

HIgh end Best Western with a beautiful lobby (was told it was originally built as a Sheraton). Unexpected luxury and comfort booked on Priceline at the last minute and for a great price.
Very pleasant and helpful staff.
Would stay again.

Room Tip: There is a restaurant attached but we did not use it. Breakfast buffet as well as reg. menu; lunch...
See more room tips
  • Stayed: May 2013, traveled on business
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Thank kkwnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded May 13, 2013

Dear Valued Guest,

Thank you for taking a moment to share your feedback regarding your stay with us at the Best Western Premier, the Central Hotel. Your comments regarding the friendly, and helpful service you received is a tribute to our team members who are dedicated to to exceed our guests’ expectations each and every day. We hope to have an opportunity to welcome you back during future travels in the Harrisburg, Hershey area!

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

I have stayed twice and the room was clean and comfortable on a very high level. There is a Restaurant and Irish Pub on site that has great food and it is just seconds from your room. The room was quiet with a beautiful flat screen as well. I would strongly suggest this hotel to all types of travelers because of the Restaurant and Pool on site! Staff was great as well with all of my needs and questions. If you are traveling to the Harrisburg Area, give them a call. They actually care how your stay was!

  • Stayed: May 2013, traveled on business
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Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Premier The Central Hotel & Conference Center

Address: 800 E Park Dr, Harrisburg, PA 17111-2807
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Harrisburg
#2 Family Hotel in Harrisburg
#3 Romantic Hotel in Harrisburg
#5 Best Value Hotel in Harrisburg
Price Range: $92 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier The Central Hotel & Conference Center 3*
Number of rooms: 174
Official Description (provided by the hotel):
At the Best Western Premier, the Central Hotel you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations. We are confident we will provide a memorable overnight experience through friendly, personalized service paired with a distinct style, and plush guest room amenities sure to please. O’Reilly’s Tap Room & Kitchen, our on-site full service restaurant, offers breakfast, lunch, and dinner daily, and features fresh local favorites, as well as classic Irish specialties. All of our guest room accommodations include: 42-inch flat-screen television complete with HD service, Complimentary wireless high-speed internet access, Refrigerator, Coffee Maker, and Microwave, IHome clock radio and docking station, Iron/Ironing Board, In room Safe, Complimentary Bottled Water, and full use of all hotel amenities including Heated Indoor Pool, Fitness Center, Guest Laundry, Dry Cleaning Service, Extensive Business Center, and Sundries Shop.Our location is convenient to both I-81, and I-83, just east of Harrisburg, and west of Hershey. Our proximity to the Harrisburg International Airport, and Harrisburg’s Train and Bus Station, paired with complimentary shuttle service to each, make The Central Hotel a perfect venue for overnight guests. ... more   less 
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Also Known As:
Best Western Premier The Central Hotel Harrisburg
Best Western Premier The Central Hotel And Conference Center
Four Points By Sheraton Harrisburg
Sheraton Hotel Harrisburg Pa
Sheraton Harrisburg
Harrisburg Sheraton
Harrisburg Four Points
Four Points Harrisburg

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