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“nice days . great staff”

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Comfort Inn Riverfront
Ranked #33 of 50 Hotels in Harrisburg
New York City, New York
1 review
“nice days . great staff”
5 of 5 bubbles Reviewed March 27, 2013

First of all i would like to thank all the staff working in the comfort inn river front as they really do a great job ,
What do you expect more ? nice humor , clean rooms , hot breakfast . fast service reasonable rate .
Its really a nice hotel to stay .
i appreciate what they offer to me and all what they did .
I will come back ,

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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307 reviews from our community

Traveler rating
    84
    97
    64
    26
    36
See reviews for
78
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64
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
West Chester, Pennsylvania
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

Comfortable room, with an excellent view of the river. Requesting a river view room was no problem. Complimentary continental breakfast was more then enough for myself, son and husband to enjoy. Would stay again and would definitely recommend.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heathpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 21, 2013 via mobile

The hotel staff were really nice. There was a snow storm and they were shoveling and working very hard to make the sure the walkways were clear and salted. Besides the staff the hotel is pretty old, they have tried to modernize it but its not great. Its clean and safe. The rooms had great free Wi-Fi and good cable channels. The rates were very reasonable and in a pinch I'd stay there again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BonitaRebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mechanicsville, Virginia
Level Contributor
1 review
5 of 5 bubbles Reviewed March 21, 2013

After a long trip , we was really tired , the first thing was a smiling face from the front desk , in less then a minute we was in our room , clean , comfortable . All the staff was friendly , the breakfast was excellant and more then enough . Every thing in the comfort inn river front is great . I will come again . a big thanks for all the staff and the General manager .

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springwater, New York, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed March 17, 2013

The hotel is what I expected when paying less than half of what the hotels just a mile away charge but the management was less than desireable, pleasant, but ineffective. An in room safe that wouldn't lock and was never fixed, drunken noisy party upstairs at 2 am, key cards that were only programmed for 1 out of a 3 night stay, WiFi that was inaccessible on last day, the final straw was when the room was cleaned on last day, dirty towels were removed but no clean towels left. Went to front desk on morning of departure day to get towels, after trying to put the blame on me asking if I left Do Not Disturb sign on door (not sure how the dirty towels would have escaped!) was told that housekeeping would be notified. An hour and a half later, still no towels so I packed up and left and will not return. Never so much as an apology for the towel incident just an attempt at blame! They were busy. There was an event at the Farm Show Complex that sold out every room on Saturday night. I understand that things happen and I was certainly not looking for perfection or I would have spent $250/night rather than $72/night. To not mutter so much as an apology and do whatever is necessary to get towels to my room immediately when notified of the problem is inexcusable in my opinion.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
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Helpful?
3 Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMgrPA129, Director of Sales at Comfort Inn Riverfront, responded to this review, March 21, 2013
Dear Richard D.

Thank you for taking the time to provide feedback from your recent stay and allow me to begin by apologizing for your negative experience while at the Comfort Inn Riverfront. I will be sure to discuss all of the issues with the respective departments you encountered challenges with during your stay. Receiving comments such as these is truly disappointing, but also gives us the opportunity to continuously improve our product and service. Again, my apologies your stay was not up to the satisfaction you should come to expect at the Comfort Inn Riverfront. We hope you will give us another chance to provide you with a better experience when you may be in the Harrisburg area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennselvanya
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 13, 2013

A very friendly staff and very clean hotel , the front desk person was handsome , he did his job in a professional way , the room was ready and clean , the housekeeper was very nice and she clean the room very nice , the breakfast was great , in brief the hotel was a wonderful place to spend your time their . The riverfront rooms was the best with a very comfortable two queen beds.

Room Tip: Riverfront first floor
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ehab Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Takoma Park, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 8, 2013

My wife daughter & I recently stayed at the Comfort Inn (Riverfront) in Harrisburg, PA. We found the accommodations to be pleasant and very comfortable. The cost was remarkably reasonable, and the staff thoroughly warm and friendly. The (free) breakfast surprised us with the complete meal available.

Highly recommended for families, particularly those on a budget. The overall experience was excellent, and you will not find a more inviting staff anywhere.

blh

  • Stayed February 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank brentlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Riverfront

Property: Comfort Inn Riverfront
Address: 525 S Front St, Harrisburg, PA 17104-1625
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Riverfront 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Located on the banks of the beautiful Susquehanna River in downtown Harrisburg, the Comfort Inn Riverfront is easily accessible to I-81, I-83, PA Turnpike(76) and Routes 322, 581 and 11/15. The hotel is walking distance to Harrisburg's Restaurant Row, Capitol Complex, City Island and the Whitaker Center. The hotel is 10 minutes to Hershey, 15 minutes to Carlisle and 30 minutes to Lancaster and Gettysburg. Amenities include a full hot breakfast buffet, free parking, use of our business center, fitness center and seasonal outdoor pool. In addition all rooms are equipped with a refrigerator, microwave and free high speed internet access. The hotel is all interior corridor with a restaurant and guest laundry on site. ... more   less 
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Also Known As:
Comfort Inn Riverfront Hotel Harrisburg
Riverfront Comfort Inn

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