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“Great value, good food, and excellent staff support”

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Red Lion Hotel Harrisburg Hershey
Ranked #3 of 50 Hotels in Harrisburg
Certificate of Excellence
Reviewed March 4, 2013

I work for a trade association that held its annual conference at this hotel in February 2013 (2nd time at this hotel after several years at a different hotel in the same area). In addition, I travel to numerous other conferences that are held by our sister organizations in other states, so I have some perspective on the quality and value that are often present at these types of functions.

Three of the most important hotel factors in hosting a successful conference are: 1) the quality and comfort of the meeting rooms, 2) the quality of the food, and 3) the service provided by the hotel staff. Each of these is discussed below.

The Holiday Inn Harrisburg East (HIHE) offers a variety of meeting rooms (we used several for various functions related to our conference), and all were well-suited to our needs -- they were right-sized and properly equipped with A/V and wireless internet connections (where needed) and "Board Meeting" tables and comfy chairs in other rooms. The auditorium is an exceptional facility with multi-level classroom-style seating so that all attendees have a clear view of the stage and screen (which we used for a live webinar being broadcast from off-site).

Serving large groups is always a challenge, but the HIHE was up to the challenge. The quality of the food served at each of our several meals and breaks was of better-than-average quality (better than the food at most of the other conferences I have attended this year) and was plentifulf - there were no empty pans for the last person in line.

Finally, the staff was attentive and readily available. We had a few last-minute A/V needs and other issues that were resolved within minutes in each case. Can't say enough about how much that was appreciated!

The hotel is located very conveniently -- close to the airport and just off the Interstate.

I suspect that it is a combination of the above that is at least partly responsible for the fact that we had our biggest attendance in years at our 2013 event (after hosting it at this same hotel in 2012).

To be fair, one must also note that this is an older (but reasonably well-maintained) hotel. The decor is a bit dated in the sleeping rooms and hallways, but the rooms are clean and the beds are very comfortable (and appear to have been updated relatively recently).

The room rates were very reasonable and , overall, I think that the hotel offers a terrific value! Because of this value, we are planning to host our event there again for at least the next two years. I have no hestitation in recommending the hotel to other value-oriented conference organizers and travelers who want the best possible bang for the buck!

  • Stayed: February 2013, traveled on business
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Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded March 7, 2013

Dear Mark S,

On behalf of the staff and management, I would like to thank you for taking the time to write a review of your recent experience with us. Your comments are well articulated, and speak directly to our desire and passion for providing exceptional guest experiences – business or pleasure. We value every opportunity to work with various types of groups and sizes (10 – 700 people) and are grateful when they consistently recognize our efforts to ensure they have a successful event.

Your review will be read during our monthly employee luncheon. I can promise you everyone will be very happy - thanks!

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,379 - 1,385 of 1,951 reviews

Reviewed February 27, 2013

Attended a fundraiser at this location for blessed and appreciative. The hotel donated the ballroom for the event and went above and beyond to accomadate everyone who attended. Great location and the ballroom was ideal, we ended up with twice the amount of people from last year because of the size of the facility. Great staff, jon weaver, the banquet staff andbrenda ryneski were great and a big thank you to randy stuart for the donation of the ballroom.

  • Stayed: December 2012
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Thank ramblor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

I run a local charity in the Harrisburg area and we hosted our 2nd Annual Holiday Gift Drive in the 'Capitol Ballroom East' on December 15th 2012. The event was a huge success! The Holiday Inn Staff decorated the ballroom and provided two fully decorated Christmas trees for us to place the donated gifts under. We were also offered a special rate for any out-of-town travelers who needed to spend the night, which included breakfast. The entire staff was fantastic, and we could not have had such a successful event without the support of the Holiday Inn. During the event, we collected over 500 gifts which we wrapped and distributed to local homeless shelters over the holiday season. Thank you so much for providing us a great venue to give back to our community!

- Matt McPherson, CEO Blessed&Appreciative

  • Stayed: December 2012, traveled on business
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Thank Matt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded March 3, 2013

Dear Matt,

We are pleased to hear your 2nd Annual Holiday Gift Drive was such a huge success, and humbled by your feedback because we realize none of this could have been possible without the overwhelming generosity of your organization, and countless support of other individuals who contributed to help make a difference in the life of a child. Our staff was very excited to offer our ballroom to your organization, and they look forward to doing it for many years to come.

Through your incredible efforts you have made a tremendous difference in the lives of many children in our area – and we’re forever grateful.

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

This hotel has been great to me on the vaious occasions i needed a room there. Awesome customer service and astounding food to go along with it. This hotel has also been very generous single handedly donating one of their ballrooms for non-profit organization fundraisiers, events ect. Blessed and Appreciate was one of those organizations that i am aware of. Kudos to the managment and service here at this hotel. I would recommend this business to anyone.

  • Stayed: January 2013, traveled solo
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Thank Andre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

This hotel is the #1 hotel for the Harrisburg area. I stayed in 5 different Harrisburg hotels over the last 2 months and this one provides the best service and accomodations. The front desk is very polite and helpful. The sales department for meeting rooms are also very helpful. The food is very good as well.

  • Stayed: February 2013, traveled on business
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Thank Andrew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded March 1, 2013

Dear Andrew,

We are thrilled to read you rate us as the #1 hotel in the Harrisburg area – thank you! We strive to provide an exceptional lodging experience for all our guests, and appreciate the positive feedback. We take tremendous pride in making sure our guests consistently receive outstanding service and comfortable accommodations throughout their entire stay.

Thank you for acknowledging the front desk staff and sales department. Your business is much appreciated.

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2013

This hotel is my home away from home. I will always book with them. They are my nice little get away when I need a break. I always recommend the Holiday Inn to anybody I talk to. All the hotel employees and friendly and they have the best Sunday Brunch in the area.

  • Stayed: February 2013, traveled solo
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Thank Amy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2013

We use this location for a lot of business events for both local and non-local employees. They are always willing to accomodate our needs, follow up with plans, and make our events effortless. Our staff always has rooms that are clean and comfortable. We will continue to use the Holiday Inn at this locale in the future as in our years of dealing with them, the service is 2nd to none. Thank you!

  • Stayed: February 2013, traveled on business
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Thank Dawn68PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded March 1, 2013

Dear Dawn68PA,

Always a pleasure is what we enjoying hearing when guests stay with us. Great service is what we consistently deliver, and we’re delighted that you took the time to write a review. We realize you have various lodging options in the Harrisburg/Hershey area, and we’re grateful you continue to stay with us.

Thank you for your business.

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Lion Hotel Harrisburg Hershey

Address: 4751 Lindle Rd, Harrisburg, PA 17111
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Harrisburg
#4 Best Value Hotel in Harrisburg
#5 Family Hotel in Harrisburg
#8 Romantic Hotel in Harrisburg
Price Range: $112 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Harrisburg Hershey 3*
Number of rooms: 274
Official Description (provided by the hotel):
Our Harrisburg hotel is convenient for travel and vacation. Just minutes from the airport, we offer a complimentary shuttle to make transportation simple. While you're here, explore historic, family-friendly, and exciting attractions around town and beyond. Our hotel near Hershey Park lets you indulge your sweet tooth. History buffs can visit the National Civil War Museum and the Gettysburg Battlefield. We're also near Lancaster, the famous Amish Country. You can experience history, culture, and chocolate here in Harrisburg. If you're coming for business travel, our hotel in Harrisburg contains a 25,000-square-foot meeting facility. We have a state-of-the-art amphitheater along with free Wi-Fi. There's also our restaurant, Season's, a great place to enjoy a productive business lunch or a delicious dinner. For relaxing after your meeting, we have an Olympic-size outdoor pool. We're a pet-friendly hotel, as well, so you can bring the whole family on vacation. With comfortable rooms and convenient features, Red Lion provides the value you need to get local and explore everything Harrisburg has to offer. ... more   less 
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Also Known As:
Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
Harrisburg Holiday Inn

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