Stayed here with my daughter the weekend of January 11th. We were there with a very large group as this was the sponsor hotel for the weekend-long event. After reading all the reviews, I was excited to stay at this property. Unfortunately, the reviews didn't not hold up for us and most people I talked to from our group felt the same.
I would first like to caution anyone reading this review that may be handicapped or have difficulty walking. If your room number is anything past the 20's (ie: 220, 320, 420) be prepared to WALK. And I mean WALK. The hotel is a horseshoe shape with the lobby/meeting rooms/restaurants up front with the rooms being in the wings. There are TWO elevators. Both of which leave from the lobby area. So the higher numbered room have no quick or close by elevator service. This is not fun with a luggage cart full of stuff. Not to mention there are little inclines in the really long hallways. Again, not fun with the loaded cart. On that note, the elevators are small...again not fun with a loaded cart.
My father also stayed with the group. We asked for a handicapped accessible room. Which he got. ON THE 4TH FLOOR. Now, with what I just told you, How does a handicapped man get down from the 4th floor during an emergency? He can't take the steps (hence the handicap) and the elevators would be off limits during a fire? So...???? If you're handicap be sure to request a room on the 1st floor. We will be next year.
Front desk was very friendly and every housekeeper we came across smiled and greeted us. The 1st evening our group was referred to as "The Crazies" by a bar back. I quickly informed him that I was a part of "The Crazies" and he turned a lovely shade of red and finally got me the server I had requested about 20 minutes before hand. Breakfast the next morning left a lot to be desired. It took an HOUR for 2 breakfasts. The manager informed us that the cook is not use to so many people ordering from the menu. He's use to mainly cooking for the buffet. This doesn't seem acceptable to me AT ALL! The prices are high to. A bacon, egg and cheese sandwich on a muffin was $7. Across the street there is a Friendly's...go there. Faster, better prices, bigger variety.
The rooms were ok. A little updated needed especially the bathrooms. Everything is "tired". Carpets are stained. Hallway carpet looks like it's been there for 20 year it's so worn. But that's all cosmetic. Everything was clean and that's what's important. The beds are super comfortable and each bed has two pillow options. If you're a light sleeper and there is rain in the forecast, you may want to stay off the 4th floor in the wings. We arrived during a rain storm and it literally sounded like the rain was hitting the ceiling tiles in the room. Obviously ZERO insulation there.
Overall...It's just OK. It could have been worse but I think this property could benefit from an overhaul. They also need to re-think that whole Handicap Rooms on Upper Floors thing.
- Official Description (provided by the hotel):
- Our Harrisburg hotel is convenient for travel and vacation. Just minutes from the airport, we offer a complimentary shuttle to make transportation simple. While you're here, explore historic, family-friendly, and exciting attractions around town and beyond. Our hotel near Hershey Park lets you indulge your sweet tooth. History buffs can visit the National Civil War Museum and the Gettysburg Battlefield. We're also near Lancaster, the famous Amish Country. You can experience history, culture, and chocolate here in Harrisburg. If you're coming for business travel, our hotel in Harrisburg contains a 25,000-square-foot meeting facility. We have a state-of-the-art amphitheater along with free Wi-Fi. There's also our restaurant, Season's, a great place to enjoy a productive business lunch or a delicious dinner. For relaxing after your meeting, we have an Olympic-size outdoor pool. We're a pet-friendly hotel, as well, so you can bring the whole family on vacation. With comfortable rooms and convenient features, Red Lion provides the value you need to get local and explore everything Harrisburg has to offer. ... more less
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- Also Known As:
- Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
- Harrisburg Holiday Inn