Any complaints I have about this property have to do with the time I chose to stay here, vs. the hotel, per se. My favorite hotels are Hiltons in downtown locations, so this hotel has that. The room I had (King Suite) was clean and well-maintained and been recently renovated. The HVAC worked well and has a "high" fan setting to help drown out the noise from the hall (read on).
I asked the staff for a couple of favors, and both were accommodated quickly and, even though I like to tip, was told it wasn't necessary. (But I insisted as I like to reward and encourage exceptional service).
The restaurant is undergoing a renovation but there is an alternative available on-site was well as a cozy bar. And lots of nice places to eat within walking distance of the hotel.
So what could be better?
I wanted to use valet parking when I arrived but, as a result of the American Legion convention at this hotel, the valet was jammed with personal vehicles. I have the impression that part of the agreement with The American Legion is that they allow certain personal vehicles to be parked on the sidewalk and in the valet area. Since there was extensive street construction around the hotel, I ended up circling for about 15 minutes before I found how to enter the garage. It was frustrating.
Valet would have been so much easier for this frequent traveler and I would discourage the parking of personal cars, trucks and motorcycles in the front of the hotel.
I also come from a state with strict smoking laws (no smoking within 8 feet of a entrance) so find the general level of sidewalk smoke in Harrisburg frustrating. Exiting the hotel required running a gauntlet of smokers, again attributable to the convention, I'm sure.
My room, on the 14th floor, was near something the American Legion calls "Hospitality Suites" which, essentially, are guests' rooms with free alcohol. Consequently, there was a great deal of hall noise that I found disturbing. This also caused, at times, elevator waits of 10 minutes, which was frustrating. These rooms are advertised with handbills taped in the elevators and, again, detracted from the classiness of this great old hotel.
All in all a good hotel but I was glad that I didn't have my family with me. As the alcohol flowed, the language grew a bit coarser and I was embarrassed for a mom with three small children in the elevator on Thursday evening who was subject to one guest's cursing as she tried to find her room key to determine on which floor she was staying.
I think this would be a great hotel at which to stay were it not for the convention, which seemed to create an atmosphere that detracted from what an hold, historic Hilton should be.
The Executive Lounge was well-attended by cordial, attentive hotel staff and well-stocked with snacks, coffee and soda. The lounge did not require a key, which I found surprising, (and which I prefer).
A very fine hotel at which I hope to stay again...but not while there is a convention at the hotel.
- Official Description (provided by the hotel):
- Relax in comfort at the Hilton Harrisburg hotel, located in the heart of downtown Harrisburg, Pennsylvania and minutes from Hershey, Pennsylvania and Hersheypark. This Harrisburg hotel, just two blocks from the State Capitol Complex, is connected by an enclosed walkway to the Whitaker Center for Science and the Arts and Strawberry Square, a retail and office complex.Make Hilton your choice among Harrisburg, Pennsylvania hotels and enjoy many practical amenities. Work productively in the business center, fully equipped with all the latest technology. Maintain your work-out schedule in our fitness center, featuring state-of-the-art cardiovascular and strength training equipment, or swim laps in the heated indoor swimming pool. Relax in a contemporary guest room, suite, or executive room with complimentary WiFi and all the modern amenities. Upgrade to an executive room for incredible views of the Harrisburg skyline and the Susquehanna River, and enjoy exclusive access to the Executive Club with complimentary breakfast and evening snacks. ... more less
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- Also Known As:
- Hilton Harrisburg Hotel Harrisburg
- Harrisburg Hilton