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“Hilton price with motel 6 quality and service.”
1 of 5 bubbles Review of Hilton Harrisburg

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Hilton Harrisburg
Ranked #7 of 50 Hotels in Harrisburg
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Hilton price with motel 6 quality and service.”
1 of 5 bubbles Reviewed July 4, 2013

I am a diamond member in hilton and I have stayed in several Hilton property. But this property is one of the worst one. I am not sure how Hilton is approving this property on their franchise system.
This is outdated old property. For the price what they charge its not worth it. Bathroom tiles are worn out. So many black stains in the bath room. Bath room curtain smells really awkward. This is due to they are not dried well. Vanity sink is really low. If you are a tall guy you need to really bend yourself to use the vanity sink. Faucet are like very tight and late 80's style. Water flow from faucet is horrible and very slow. Water flow from shower is good. Only good thing about this property is location. I have some family living close by so I end up staying at this hotel. Do not spend your hard earned money at this location. You won't be get what you paid for.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Apanandh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen H, Front Office Manager at Hilton Harrisburg, responded to this review, July 6, 2013
Thank you for choosing our hotel during your trip to Harrisburg. I apologize for inconveniences you experienced and will use your response to address the issues with the proper team members. The hotel is currently completing bathroom renovations for all of our guest rooms, with only 2 floors remaining to be finished. We apologize that we were unable to provide you with one of our newly renovated rooms during this stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,018 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
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English first
Millburn, New Jersey
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 2, 2013

Stayed on the executive level during a business conference held at the hotel. The hotel room was a typically nice big box room. Dark woods with texture; a comfortable bed and familiar set-up for the business traveler. Definitely take advantage of the executive level; enjoy the club room with all its food and amenities; I didn't have to leave the club room for a meal (I was alone on business). The conference facilities were also good. No surprises here at the Hilton; steady quality at a fair price. Harrisburg, however, did pleasantly surprise me; a very nice city. Another plus, the Hilton is in a great location. I discovered the river walkway which looked incredibly like Paris on the river Seine; also take a walk across the bridge to City Island; fun.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank jerseyrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily D, Portfolio Reputation Manager at Hilton Harrisburg, responded to this review, July 3, 2013
jerseyrich,
Thank you for taking the time to share your comments about your recent visit with us. I am pleased that you were able to take advantage of our executive level rooms and enjoy the lush appointments we have added to those rooms. We agree that our Honors guests and guests who have upgraded to the level should enjoy the executive lounge. We strive to provide a comfortable and productive environment in our meeting space and it is great to know that we have hit our mark. I am glad that you were able to get out and enjoy the beautiful area. We look forward to welcoming you back again soon.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uniontown, Pennsylvania
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed July 1, 2013

Still awaiting a call back from lost and found after 5 plus days. Is this what $410 buys you? The quality of the rooms are consistant and tthe staff are friendly but lost and found has dropped the ball.

  • Stayed June 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen H, Front Office Manager at Hilton Harrisburg, responded to this review, July 3, 2013
Thank you for staying with us at the Hilton Harrisburg. We appreciate your response and will make sure they are passed on to the appropriate team members. Our Lost and Found coordinator has reached out to you in regards to your missing item. If we can be of any further help, please do not hesitate to call. Enjoy your Holiday!
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Pittsburgh, United States
2 reviews
4 of 5 bubbles Reviewed June 27, 2013

If you find yourself in PA's capitol city for business with the state the only place to stay is at the Harrisburg Hilton. The staff is very friendly and helpful and you can't beat the location. The capitol is 2 short blocks away and many of Harrisburg's great restaurants are just around the corner.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily D, Portfolio Reputation Manager at Hilton Harrisburg, responded to this review, July 3, 2013
David C,

Thank you for taking the time to share your comments about your recent visit. We pride ourselves on the service that we provide and it is great to know when we have hit our mark. I am pleased that you have found the location to be convenient for you. We look forward to welcoming you back again soon.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, United States
1 review
2 of 5 bubbles Reviewed June 27, 2013

Nothing Tilex could not have taken care of - mildew in the corners, and grout of the shower, and floor. 1979 sink had round handles which are impossible to turn on and off with wet hands. The sink would not drain properly and filled up from washing your hands. I thought the tub had a bath mat in it from the discoloration. I wore flip flops in the shower...it was just GROSS!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Meredith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen H, Front Office Manager at Hilton Harrisburg, responded to this review, June 28, 2013
Thank you for choosing our hotel for your recent trip to Harrisburg and for sharing your experiences. We sincerely apologize for the inconveniences you encountered during your stay. The hotel is currently completing full bathroom renovations in all of our guest rooms, with only 2 floors left to complete. The viewable mildew in this bathroom is under the grout, and is being addressed, as this room is on one of the last 2 floors being renovated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zelienople, United States
1 review
3 of 5 bubbles Reviewed June 27, 2013

stay was ok, had a problem with key access that the staff was not supportive of, but the maintenance crew handled it very professionally and were more customer friendly. The room didn't seem to be cleaned on one day of the 3 day stay. Rest of the visit was good.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Thomas L. T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen H, Front Office Manager at Hilton Harrisburg, responded to this review, June 28, 2013
Thank you for choosing our hotel during your trip to Harrisburg. We appreciate your responses and will make sure to pass them along to the appropriate team members. Enjoy your weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plantation, United States
1 review
5 of 5 bubbles Reviewed June 26, 2013

Great hotel including location and service. Rooms are very nice and restaurant is great!! Only complaint is the busyness of the hotel - it took extremely long to utilize elevators due to high traffic and not enough elevators. I might have just gone on a bad week.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ashley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily D, Portfolio Reputation Manager at Hilton Harrisburg, responded to this review, June 27, 2013
Ashley,
Thank you for taking the time to share your reflections about your recent visit to Harrisburg. We pride ourselves on service and rely very much on guest comments to continue improving. I appreciate you commenting about the service that our staff provided, we will share it with our team. I am glad that the location, rooms, and restaurant were great for you. I apologize for any inconvenience the busy elevators caused you. We will continue to monitor that and work to alleviate the congestion. We look forward to welcoming you back again soon.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Harrisburg

Property: Hilton Harrisburg
Address: 1 N 2nd St, GPS Friendly - 200 Market Street, Harrisburg, PA 17101-1601
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Harrisburg
#10 Business Hotel in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Harrisburg 3.5*
Number of rooms: 341
Official Description (provided by the hotel):
Relax in comfort at the Hilton Harrisburg hotel, located in the heart of downtown Harrisburg, Pennsylvania and minutes from Hershey, Pennsylvania and Hersheypark. This Harrisburg hotel, just two blocks from the State Capitol Complex, is connected by an enclosed walkway to the Whitaker Center for Science and the Arts and Strawberry Square, a retail and office complex.Make Hilton your choice among Harrisburg, Pennsylvania hotels and enjoy many practical amenities. Work productively in the business center, fully equipped with all the latest technology. Maintain your work-out schedule in our fitness center, featuring state-of-the-art cardiovascular and strength training equipment, or swim laps in the heated indoor swimming pool. Relax in a contemporary guest room, suite, or executive room with complimentary WiFi and all the modern amenities. Upgrade to an executive room for incredible views of the Harrisburg skyline and the Susquehanna River, and enjoy exclusive access to the Executive Club with complimentary breakfast and evening snacks. ... more   less 
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Also Known As:
Hilton Harrisburg Hotel Harrisburg
Harrisburg Hilton

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