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“Average hilton hotel”
Review of Hilton Harrisburg

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Hilton Harrisburg
Ranked #7 of 50 Hotels in Harrisburg
Certificate of Excellence
Virginia
Level Contributor
92 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Average hilton hotel”
Reviewed January 5, 2013

We stayed in this hotel for one night over the weekend. Front desk told us since the EL was closed so she didn't upgrade us to the Executive floor. We had two standard connecting rooms. The room was clean but showed a lot of age. The ceiling in the bathroom was about seven feet high. We had breakfast next morning in the café at the lobby level. The breakfast was free but we had to wait for about one hour for the food (were told there was only one person working in the kitchen).

Room Tip: Parking is $10 per day
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ahu98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillip N, Manager at Hilton Harrisburg, responded to this review, January 7, 2013
Happy New Year! Thank you for your recent visit to the Hilton Harrisburg and for taking the time to share your experience with us and with others. I apologize for the delay in your breakfast service, our kitchen staffing should not have effect on your dining experience. We begin our guest room renovations later this month, I hope you will stop in for a visit and see the result when we are finished!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
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English first
Pittsburgh, Pennsylvania
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 5, 2013 via mobile

Really nice hotel. Visited days before Christmas and it was quite festive. Plent of restaurants within walking distance. Clean rooms with nice amenities. The only downside was the valet took quite some time to retrieve the car.

Stayed December 2012, traveled on business
Helpful?
Thank Bornintheburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillip N, Manager at Hilton Harrisburg, responded to this review, January 7, 2013
Thank you for your recent visit to our hotel and for taking the time to review your visit! I am delighted to hear that you enjoyed your time with us. I do apologize for the delay in retrieving your car. I hope we will see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
182 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed December 29, 2012 via mobile

Staff are very friendly and professional ..
Room is comfortable with a great 7th floor view..
We had a last minute plan to get out for a few days. We wanted to switch rooms and staff at front desk were attentive and very helpful. Valet was on the ball and also had some handy advice where to go and things to see.
Part of a great stay in this town includes a couple nights at the Hilton

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daveandshirley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 27, 2012

Having stayed here on business Numerous times over the years, I was pleasantly surprised that the property continues to be well maintained. Parking is convenient and connected to the property. Is secure for a woman traveling alone. Restaurants within the hotel are varied and good.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ProudGrandma10946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed December 19, 2012 via mobile

I'm on a 6 month assignment living here so this is my November 2012 review (my first).

Generally, they try and sell themselves on service and so far they are succeeding. The facilities are dated, but getting ready to be remodeled so exactly how they do that without hurting the customer experience will be interesting to report on.

The location is great and the amenities are what is expected of a Hilton, not above expectations mind you. Perhaps the remodel will up their game a bit.

So long as they keep the service level high, and the facilities clean and serviceable, they will have my recommendation. I may not be a professional hotel critic, but I am a Hilton Diamond and living Mon thru Thurs here till May so I'll know alittle something about this hotel.

I will review December next time so keep it up.

-Terrapin '92

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terrapin92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crofton, Maryland
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 27, 2012

Stayed for one night after Thanksgiving. The hotel was easy to find and despite some of the other reviews about parking problems, had no issues finding or getting from the garage to the lobby. It is a bit of a walk, but it is all inside, so no big deal. The hotel lobby is dark and could use some light. We got a room that was having some work done as we arrived, but the tech was very quick and we were in the room in under 5 mins. The room overlooked another building and parking garage, but this hotel is downtown so wasn't expecting too much. We had a drink in the bar, which was very, very dark with one small TV. It was in need of some type of upgrade. Overall, the hotel was okay for one night. The street that the hotel sits on has many bars and restaurants, but can be a little sketchy at night so please be careful and stay on 2nd Street.

Room Tip: Ask for a view of the river if that is important to you.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shamiedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, United Kingdom
Level Contributor
511 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed November 22, 2012 via mobile

With a convenient central location this is one of those hotels where there is nothing wrong but equally there is nothing that exceeds expectations either. Check in is quick and efficient. The lobby, rooms and restaurants are dated. Everything is neat, tidy and clean but would benefit from a remodel or makeover. The rooms are quite basic with what would now be considered small bathrooms but the bed was very comfortable. Do something to wow us!

Stayed November 2012, traveled on business
Helpful?
1 Thank Bro44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillip N, Manager at Hilton Harrisburg, responded to this review, November 26, 2012
Thank you for your recent visit to our property and for taking the time to review your visit. I hope you and an enjoyable time in Harrisburg. We are planning to begin renovations in January of 2013; I look forward to showing you the finished product later in the year. Have a wonderful Holiday season!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Harrisburg

Property: Hilton Harrisburg
Address: 1 N 2nd St, GPS Friendly - 200 Market Street, Harrisburg, PA 17101-1601
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Harrisburg
#10 Business Hotel in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Harrisburg 3.5*
Number of rooms: 341
Official Description (provided by the hotel):
Relax in comfort at the Hilton Harrisburg hotel, located in the heart of downtown Harrisburg, Pennsylvania and minutes from Hershey, Pennsylvania and Hersheypark. This Harrisburg hotel, just two blocks from the State Capitol Complex, is connected by an enclosed walkway to the Whitaker Center for Science and the Arts and Strawberry Square, a retail and office complex.Make Hilton your choice among Harrisburg, Pennsylvania hotels and enjoy many practical amenities. Work productively in the business center, fully equipped with all the latest technology. Maintain your work-out schedule in our fitness center, featuring state-of-the-art cardiovascular and strength training equipment, or swim laps in the heated indoor swimming pool. Relax in a contemporary guest room, suite, or executive room with complimentary WiFi and all the modern amenities. Upgrade to an executive room for incredible views of the Harrisburg skyline and the Susquehanna River, and enjoy exclusive access to the Executive Club with complimentary breakfast and evening snacks. ... more   less 
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Also Known As:
Hilton Harrisburg Hotel Harrisburg
Harrisburg Hilton

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