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“Gets the job done”
Review of Harrisburg Hotel

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Harrisburg Hotel
Ranked #42 of 51 Hotels in Harrisburg
Reviewed April 19, 2013

Stayed here for 4 nights. Very comfortable bed. Friendly staff. Good location (walking distance to a couple pubs - very important) :)
Free airport shuttle was very convenient, as I didn't rent a car. I would stay here again on business, but maybe not for pleasure/vacation.

  • Stayed: April 2013, traveled on business
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Thank AAusbro51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalitySteve_11, General Manager at Harrisburg Hotel, responded to this reviewResponded April 22, 2013

Thanks for your comments on your recent stay in Harrisburg at the Wyndham Garden Hotel. Our staff is always eager to see all of them so we can continually work on ways to improve . As you mentioned our location is very good and has many great eateries and other great attractions close by. We do have an airport shuttle and we will also provide transportation with-in a 5 mile radius to the various malls and shops for our guest. We look forward to seeing you again if you find your self in the Harrisburg/Hershey area.

Stephen Tremmel
General Manager
Wyndham Garden Hotel

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Reviewed April 18, 2013

Overall our experience was good. The Front Desk person that checked us in was very pleasant and more than helpful. She made sure we were scheduled for our shuttle bus ride to the airport and that the wake up call got us going early enough in the morning. The room was large and comfortable but could use a little TLC from the maintainence personnel. The happy hour at the bar was a nice way to end our evening. Unfortunately we had to leave before the breakfast area opened up, but the person getting ready to open seemed to have less then a pleasant attitude. Even considering the minor issue, we would stay there again when flying out of Harrisburg.

  • Stayed: April 2013
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Thank ZSKordecki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalitySteve_11, General Manager at Harrisburg Hotel, responded to this reviewResponded April 19, 2013

Thank-you for your comments on your recent stay with us. I will be sure to pass along your compliments to the associates you mentioned and the one with the not so favorable as well. It is the people that make the difference and we continually train and coach our associates to remember it is show time as soon as you walk in the door no matter what time it is. I am very pleased to tell you we have a new Chief Maintenance Engineer. His # 1 priority is to assure all our guest rooms receive the proper care and detail each one. As you said you will visit us again and I am sure you will see that improvement can and has been made.

Sincerely
Stephen Tremmel
General Manager
Wyndham Garden Hotel
Harrisburg/Hershey

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Reviewed April 15, 2013

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Todd P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HospitalitySteve_11, General Manager at Harrisburg Hotel, responded to this reviewResponded April 16, 2013

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Reviewed April 11, 2013

I travel often as a musician, and the Wydham is one of my favorite places to stay. The staff is exceptionally friendly and helpful...especially Michelle, Katie and Calvin! The rooms are always clean, the beds are extremely comfortable, and the location is great...lots of dining and shopping options close by. Whenever I've called the desk with a request, the staff responds very promptly, and always with a smile. I love the convenience of the cafe in the lobby, which always has a good selection of food and drinks. In short, this is the perfect home away from home!

  • Stayed: April 2013
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Thank KezarCairn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalitySteve_11, General Manager at Harrisburg Hotel, responded to this reviewResponded April 16, 2013

I wanted to thank you for your review on your recent trip to Harrisburg/Hershey Wyndham Garden Hotel. The best complement a manager can get is repeat business and we appreciate yours. Believe me I will be sharing your comments at our staff meeting this week and will be sure to give great recognition to the associates you mentioned.
Again thank-you and we look forward to seeing you in the future.

Sincerely,
Stephen Tremmel
General Manager
Wyndham Garden Hotel
Harrisburg/ Hershey

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Reviewed April 8, 2013

Easy to get to off the interstate. Upon arrival one of our reservations were lost (booked two rooms). The deskman resolved the issue quickly and matched the discounted rate. Staff was friendly and accomodating. I thought the room came with a breakfast comp but didn't. The clerk gave several discount coupons to the Bob Evans right next door - good deal! McDonalds and a diner within a very short distence. The hotel did have a mini cafe in the lobby that served breakfast sandwitches and cereals - at night they also serve beer and wine.

I also used the free internet in the lobby and printed out coupons for our trip into Hershey and Lancaster. Once you get to the area local flyers and papers have coupons and website discounts!

The room was clean, quiet and comfortable. I was abit disappointed not to have a microware but we did have a fridge. Plenty of hot water and good water pressure. No shampoo for three of us but next day maid gave us serveral bottles to make up for it.

This was alittle futher away from Hershey then I expected but was a nice area for the ride.

  • Stayed: March 2013, traveled with family
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Thank mac4216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalitySteve_11, General Manager at Harrisburg Hotel, responded to this reviewResponded April 16, 2013

Thanks so much for your comments. I am glad the desk associate was able to rectify your room reservations with out any problems. We do have regular training for issues they may arise so we can handle them quickly and with out inconveniencing our guest. I will be sure to review yours again with our desk staff.
We do have a very good assortment of breakfast and lunch items but are always happy to provide discounts to some of the adjacent eateries and provide transportation if needed. As you mentioned we are a bit farther than some to Hershey about 12 miles but are central to all attractions Harrisburg/Hershey has to offer. Thanks again for your review and we look forward to you visiting again.

Sincerely,
Stephen Tremmel
General Manager
Wyndham Garden Hotel

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Reviewed April 8, 2013

We stayed there with a LOAD of boys that traveled for an AAU basketball tourney. Everybody was comfortable and it was nice and quiet (my husband and I were able to sleep with boys in rooms on both sides of us) It is probably a good thing they didnt have continental breakfast because all those boys would have cleaned them out, but it did have a nice littlebar where the boys were able to buy breakfast for a reasonable price. I'd stay there again.

  • Stayed: March 2013, traveled with friends
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Thank JessicaD41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013

While the Wyndham Garden isn't the most updated hotel in the area, they are working on remodeling and the improvements are apparent. But what makes this hotel is the staff. From the start of the meeting planning to the end of the event, it was a very pleasurable experience. The Sales Director, Valerie Black was very accommodating and helpful with the meeting space & sleeping room arrangements. The front desk staff and the houseman that set up and serviced the meeting were always very friendly. I was always greeted with smiles no matter what time of day or no matter how busy they appeared.

  • Stayed: February 2013, traveled on business
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Thank barb051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harrisburg Hotel

Address: 765 Eisenhower Blvd, Harrisburg, PA 17111-2308 (Formerly Wyndham Garden Harrisburg/Hershey)
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 51 Hotels in Harrisburg
Price Range: $187 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Harrisburg Hotel 3*
Number of rooms: 167
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Also Known As:
Wyndham Garden Harrisburg Hotel Harrisburg
Wyndham Harrisburg
Harrisburg Wyndham

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