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“Better Values In the Are”
Review of Harrisburg Hotel

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Harrisburg Hotel
Ranked #42 of 50 Hotels in Harrisburg
Reviewed January 4, 2013

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank egate
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HospitalitySteve_11, General Manager at Harrisburg Hotel, responded to this reviewResponded January 10, 2013

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Reviewed January 3, 2013

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank KEN P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HospitalitySteve_11, General Manager at Harrisburg Hotel, responded to this reviewResponded January 14, 2013

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Reviewed January 3, 2013

The hotel was starting to show some aging. The room was clean but had some stains on the carpet and bad odor in the heating system that I could not fix with Febrese (I went out special to local store to get a can of it). Elevators were slow. Otherwise, it was available during bad weather as a comfortable place to stay and not over-priced. Snow removal was a bit slow and front entrance was salted rather than cleaned.

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank MICHAEL B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank TIMOTHY F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 20, 2012

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank DENNIS R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 9, 2012

While this was not the best hotel I have ever stayed in, it was far better than most hotels in the area. The lobby area was small, but had a little café with some food and drink. The rooms were also quite small. The room I stayed in had two full-size beds, but really should have had no more than one. Rooms and common areas were clean and the staff was very friendly. The beds were VERY comfortable. Enough to make me stay here again on my next trip to harrisburg.

Really my only complaint was that there were no safes located in the rooms. The front desk told me that safes were located at the front desk and they required two keys to get access.. One front the Front desk and one from the guest; like a safe deposit box. This is fine, but I would prefer one in my room.

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2012

I should have known it wasn't going to be good when the desk clerk asked for my cell phone number is case of a power outage. The public areas (lobby, hallways elevators) were horrible. Room was slightly better.

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank jocelyn1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalitySteve_11, Manager at Harrisburg Hotel, responded to this reviewResponded December 4, 2012

First let me thank-you for your comments . I assure you we use them to train our associates and improve our hotel. Reservations that are booked through other reservation systems do not have any general information other than the guest name. We do like to know general information when you arrive so we do know who is staying at our hotel for security and safety purposes. I have shared your concerns with our front desk staff . Also I have met with our housekeeping staff to address your concerns in the housekeeping area. I do apologize for not meeting your expectations . We do hope you will give a chance to be of service in the future and hopefully you will see that improvement can and has been made. Please feel free to contact me direct if I can help or answer any questions.

Stephan Tremmel
General Manager
Wyndham Garden Hotel
Harrisburg/Hershey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harrisburg Hotel

Address: 765 Eisenhower Blvd, Harrisburg, PA 17111-2308 (Formerly Wyndham Garden Harrisburg/Hershey)
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 50 Hotels in Harrisburg
Price Range: $69 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Harrisburg Hotel 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Wyndham Garden Harrisburg Hotel Harrisburg
Wyndham Harrisburg
Harrisburg Wyndham

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