We booked the two queen bed room for two adults and two children one month before we got there , however they found it's one queen bed room when we got there. We went to the front desk to ask for two queen or two double bed room. They said all rooms were packed enen they can't add one sofa bed because the room is too small. They claimed they only guarantee a room but type of room for all rooms booked from the hotel booking website such as Orbits, Expedia, Hotwire et al. It is really ridiculous! They asked us to contact with the hotel booking website but put a wrong contact number on the desk. It is a really messed up trip since we planed to visit hershey park with another family on that evening. We wasted two hours to got the issue resolved. What a bad experience with Ramada!
Property: Ramada Harrisburg/Hershey AreaAddress: 300 N Mountain Rd, Harrisburg, PA 17112-2656
Location: United States > Pennsylvania > Harrisburg
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Ranked #34 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Harrisburg/Hershey Area 2.5*
Number of rooms: 100
- Reservation Options:
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- Also Known As:
- Ramada Harrisburg Hotel Harrisburg
- Best Western Harrisburg
- Harrisburg Best Western