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“Outstanding Service by Jon Gays, Sales Manager” 5 of 5 bubbles
Review of Hilton Garden Inn Harrisburg East

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Hilton Garden Inn Harrisburg East
Ranked #6 of 50 Hotels in Harrisburg
Certificate of Excellence
Traverse City, United States
1 review
“Outstanding Service by Jon Gays, Sales Manager”
5 of 5 bubbles Reviewed August 11, 2014

Jon accommodated our last minute request to use the boardroom at the HGI in Harrisburg, PA for 2 hours in the early morning hours the next day. He set it up for the meeting, no coffee or food was needed and allowed us to use the room at no charge. Much appreciated!

  • Stayed August 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Vickie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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692 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 bubbles Reviewed July 28, 2014

I have stayed at many Hilton Gardens and this was the nicest I've had the pleasure to visit! Stayed here for one night in June with my two kids, plus a friend and her two kids, after visiting Hersheypark. The Hilton Garden Harrisburg East is an easy drive from Hershey attractions and located just outside Harrisburg downtown, so it is also an easy drive to the State Capitol, farm show, airport, etc. The surrounding properties are shopping centers and office parks but the property itself and the stylish interior more than make up for the safe but blah surrounding neighborhood. The hotel is beautifully decorated and well maintained, with nice landscaping, a front patio and a back outdoor pool and terrace. We loved the lobby with its fireplace, tables with refreshments (the ice water with floating cucumber and melon slices was so delightful on a hot day), and adjacent bar/restaurant area. Our rooms were bright and clean with very comfortable beds and nice bathrooms. No issues with noise overnight even though there were a number of families visiting. We didn't eat dinner in the restaurant although the menu looked good. We were craving pizza so we grabbed dinner at a little pizzeria across the street recommended by the HG front desk staff - very simple place with excellent pizza but go elsewhere if you want table service or a liquor license. Aside from some rowdy pre-teens in the pool late in the evening, our families enjoyed both pools and the moms had a quick drink at the bar (which had a good selection of beer on tap and other beverages) while our kids played a game by the lobby fireplace. The breakfast has several options from buffet to custom-made items. Even the basic level of breakfast had a good selection of hot and cold items, and the breakfast area was sunny, spacious, and not crowded. The staff was unfailingly kind, friendly, and helpful, but I want to single out Kim, one of the breakfast servers, who really went above and beyond for us. We all really enjoyed our stay and wish we could have stayed there longer - we will definitely be back!

Room Tip: I don't think one side of the hotel was any quieter than the other, but you can face east or wes...
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  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kate F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy, Michigan
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 26, 2014

In town to visit family. The staff at this hotel has to be the best in the industry!! I can't stress how great these people were!!!! We were treated like celebrities!!!!! The Hilton grand Garden inn is GRAND to say the least!!! Thank you for your awesome hospitality!!!!! Truly the best customer service I have ever seen!!!!

Room Tip: I believe all rooms are great rooms!!
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank hawk1tdh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, United States
1 review
5 of 5 bubbles Reviewed July 24, 2014

I stayed here for a short 2-night business trip; the service was excellent and the accommodations were wonderful. The bed was EXTREMELY comfortable, the breakfast omelette was delicious and the staff very warm and helpful. I would definitly stay here again.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Danya Joy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 23, 2014

Was in town for a lacrosse tournament in Hershey and stayed at this property with my daughter. This hotel was terrific in every way...clean, great rooms with internet service that was complimentary! The staff is friendly and service-oriented at all times.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shermans Dale, Pennsylvania
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

Was property searching in the area and used this hotel for base camp.Very clean.Seems to be close enough to Hershey attractions by the amount of families staying there.Lots of resturants to choose from. Close to the mall and a very large Bass Pro Shop Outdoor World.Easy acess to the airport.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bergyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mechanicsburg, United States
1 review
5 of 5 bubbles Reviewed July 16, 2014

This was a very pleasant stay we checked in and our room wasn't ready but a friendly member of the team by the name of Diane from the Harrisburg PA location helped us by giving us a key to use the facilities when our room was ready she came and got us and we were able to check in early

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lynn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Harrisburg East

Property: Hilton Garden Inn Harrisburg East
Address: 3943 Tecport Dr, Harrisburg, PA 17111-1214
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Harrisburg
#6 Business Hotel in Harrisburg
#11 Romantic Hotel in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Harrisburg East 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Hilton Garden Inn Harrisburg East hotel is conveniently located only 8 miles from Hershey Park Theme Park and all Hershey attractions, including Hershey's Chocolate World, Hershey's Giant Center, Penn State Hershey Medical Center, and Hershey Gardens. Experience Downtown Harrisburg only 5 miles away! Hilton Garden Inn Harrisburg East is a hop, skip and a jump away from The Harrisburg East Mall and The Bass Pro Shop. A short drive will lead you to many exciting locations such as Gettysburg Battlefields, and the beautiful Lancaster, Pennsylvania Dutch Country. Located in TecPort Business Park Hilton Garden Inn Harrisburg East offers friendly service, deluxe accommodations, complimentary shuttle service to and from Harrisburg International Airport and a relaxed atmosphere for our guests. ... more   less 
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Also Known As:
Hilton Garden Inn Harrisburg East Hotel Harrisburg
Harrisburg Hilton Garden Inn
Hilton Harrisburg

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