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“Convenient Location, Excellent Condition, Great Customer Service”

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Hampton Inn & Suites Harrisburg North
Ranked #4 of 50 Hotels in Harrisburg
Certificate of Excellence
Ocean, New Jersey
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Convenient Location, Excellent Condition, Great Customer Service”
Reviewed September 6, 2012

We stayed at the Hampton Inn Harrisburg North for one night while traveling home on Labor Day weekend. One of the reasons we chose this hotel because of its convenient location just off 81. In fact, you can see it from the highway. It wasn’t as obvious to find it from the highway (at one point it felt like we were headed into a residential area) but the hotel was still conveniently located it what appears to be an up and coming corporate plaza. The location itself is convenient for visiting Harrisburg and Hershey.

I called to let the hotel know we would be checking in quite late (1am) and it was not a problem. When we arrived I only needed to provide credit card for incidentals and was handed our room keys. It was the fastest check in I’ve ever experienced and thankfully so since we were exhausted.

Our room was located on the top (4th) floor facing the highway but we did not find the location or the highway to be particularly noisy or bothersome. Everything in the room was in perfect condition and appeared brand new. One of the nice things about the room was there was a thermostat to control the room temperature which was much nicer than having to adjust the air conditioning unit itself. The bed was comfortable as was the bedding (love that they use a duvet which is clean everyday instead of a bedspread) and there were plenty of pillows (I’m someone who sleeps with at least three and we still have plenty).

The bathroom was impeccably clean with plenty of towels, some basic toiletry items (shampoo, conditioner, lotion, and bars of soap for face and body), and a hair dryer. The holder for the hair dryer also had a small like that acted as a night light. There were a few hooks to hangs things and plenty of counter space. The counter in the bathroom also had a small coffee pot (we don’t drink coffee so I didn’t pay attention to it beyond noticing it was there).

While getting ready in the morning we enjoyed that the flat screen tv had DirecTV so we had a wide variety of channels to choose from along with the onscreen guide which made it easier for us to find something for our son to watch while we got ready.

I inquired about a late check out but was told that while they weren’t able to accommodate late check outs that day, check out was at noon (which was an hour later than I had read in the in-room hotel guide).

Hot breakfast is offered in the lobby area from 6am to 10am. The hot breakfast included cheese omelets, turkey sausage, oatmeal and cook-your-own waffles. Other items included danishes, cut and whole fruit and containers of yogurt. There was a juice machine with orange, cranberry and apples juices. An employee from Hampton Inn was busily restocking and keeping the area clean through breakfast while another made sure the dining tables were cleaned between uses.

While our plans changed and we weren’t able to take advantage of the pool we did go check it out. The pool looked clean and in excellent condition. Around the pool were a number of comfortable looking cushioned chairs. The pool was located right off the lobby next to the fitness center.

Overall we enjoyed our stay and would stay here again in the future.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jordgubben42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofSales17110, Director of Sales at Hampton Inn & Suites Harrisburg North, responded to this review, September 10, 2012
Thank you so much for your wonderful and detailed account of your stay. We truly appreciate the positive comments and certaily would welcome the opportunity to have you come back and stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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718 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New Jersey
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 4, 2012

We recently stayed at this hotel over the Labor Day Weekend. The Hotel was sold out, but we had little impact from this other than at the complimentary breakfast in the morning. The breakfast area was packed with people and kids, but the staff was really working hard to keep the food available and did a great job. There was more of an issue with available tables, some people sat and talked at the table after they were finished instead of realizing that others could use the space. Anyway, the breakfast was not bad for complimentary. The Hotel is new and in nice shape. The room was very large and clean. We could hear some minor road noise from the highway, but the AC unit blocked most of it. None of us were bothered by it. The staff was very nice and accommodated us when I had forgotten tooth brush with a complimentary one. The ride to Hershey Park is about 20-25 minutes, so not a bad alternative for the cost. My only issue was that they did not provide anything extra for being a Hilton Gold Member, not a big deal, but it is always appreciated.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Slickd23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofSales17110, Director of Sales at Hampton Inn & Suites Harrisburg North, responded to this review, September 5, 2012
Thank you for your wonderful comments. We are happy that you enjoyed your stay and welcome the opportunity to have you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, New Jersey
Level Contributor
5 reviews
Reviewed August 27, 2012

I had a wonderful stay at the Harrisburg Hampton Inn & Suites @ 30 Capital Drive. Check in was very smooth and staff was wonderful. They sent someone down to check our room before we went in and gave me a overview of the hotel and the amenities. On the 2nd day my son had a fever the host at the front desk let me know the closest pharmacies in the area and how to get there, she also let me know that I could take the breakfast to my room so my son could be comfortable and not have to come out to get food since he wasn't feeling well. The room was immaculate, spacious and very comfortable. Breakfast was very good and had a lot of variety. We stayed for 3 night and the housekeeping staff was very meticulous in their cleaning. Every employee I met was very friendly and helpful, always with a "good morning' and a smile. This is definitely one hotel that I WILL be returning to.

Room Tip: Even numbered rooms face away from Rt 81 but I had rm 113 and I barely heard the highway noise, we h...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gdipaola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Providence, Pennsylvania
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2012

I met My daughters family here to go to Hershey Park. I am from Lancaster, they live in Pittsburgh. Everything was perfect. Rebecca at the front desk checked us in. There was a delay but she handled it very efficiently, always had a smile and remembered my name. Everything was neat and clean and breakfast was more than sufficient. We had no problem with noise although we were on the cul de sac side. Also John, the assistant manager was quite helpful with a personal matter. We will use this hotel again! :)

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grammycatherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
85 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 22, 2012

While this hotel is relatively new the construction is not the most preferred in overall quality. Sockets in my room would not work with the coffee maker and my room did not have microwave or refrigerator.

The staff is very freindly and accomodating and the hotel is in a desireable area if you are driving. The nearest sit-down restaurants are approximately 1 mile away with a Arbys 1/2 mile away.

Because of the construction material chosen (wood frame) you do tend to hear more hallway noises.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank benfen6293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectorofSales17110, Director of Sales at Hampton Inn & Suites Harrisburg North, responded to this review, August 23, 2012
Thank you for your comments. Our staff takes great pride in our service.

The outlets in the rooms are actually child safety protected. When plugging the coffee maker into the outlet, the plugs need to be angled. They are specifically designed that way with safety in mind. Arby's is the closest fast food restaurant. It is .20 miles from the hotel. There are several other sit down eating establishments within a 1.5 mile radius of the hotel. The front desk has a list along with directions available for guests.

We hope to have you stay with us again when returning to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 21, 2012

This hotel opened on 6/28/12. It is new and clean and we found the staff to be quite friendly. We were greeted each time we entered the hotel, unlike a prior reviewer's experience. Erica at the front desk was very friendly and efficient. Breakfast was basic, waffles, cereal, fruit, yogurt, etc. We stayed here to attend a Harrisburg Senators baseball game. The stadium was about 15 minutes from the hotel. Pros: Very high ceilings and large room and bathroom size. Wide doorways and bathroom size would accommodate a wheelchair. We received a call after arrival to make sure everything was ok with the room. Pool looked nice and fitness center was small but adequate. Easy to get on and off of the highway Cons: Beds were hard, no pillow top mattresses. It is near the highway and at the end of a cul de sac where new medical office buildings are being constructed. Therefore, there is some noise as others have noted. The construction noise will abate but the road noise will not. Ask for a room on the front (cul de sac) side of the hotel, away from the highway. Note that this hotel, the office park and even the street that it is on does not exist on any paper map. It is that new. Use mapping software to find it.

Room Tip: Ask for a room on the front side of the hotel, away from the highway.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PineBarrensMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 19, 2012

4 adults and 3 kids, 7,4 and 3!!!
Hershey park long weekend and we had a great time!! The staff was great. Brett in the morning will get you anything you need! He's top notch and he does a lot. I hope hes taken care of. The place is super clean and comfortable! It's not a nose on the air place it's more like everyday people that want to make your stay perfect!! Kirsha Damone is director of sales, sweet as a peach and Erica at the front desk as well!! Good luck and we will be back soon with the family.

Sincerely
The Lombardi family

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucidonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Harrisburg North

Property: Hampton Inn & Suites Harrisburg North
Address: 30 Capital Dr, Harrisburg, PA 17110-9446
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Harrisburg North 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Our property is brand new with 106 guestrooms and suites. A full hot breakfast is included with your stay. We offer a business center, fitness center, indoor pool and a suite shop. ... more   less 
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