Beware of this Country Inn. After several attempts to make a reservation as part of a block of rooms for a sporting event, I was finally able to reach the person who could make my reservation. Weeks later, I was charged for a one night stay at the Country Inn as a no-show because they booked me for the wrong weekend!!! Several attempts to contact the manager, Kerry Page, went unanswered. Employees would initially tell me he was on the property, then come back and say he was unavailable, in a meeting, gone, etc. Several voicemails went unreturned. Corporate was great to deal with and refunded my money, but not before I filed a dispute with my credit card company. When Kerry Page received my dispute, he created a "confirmation letter" to send to my credit card company, claiming he had sent the letter to me. I never received any correspondence from this man. When I attempted to call the manager once again, Josh told me he was in and he would get him on the phone. Josh then came back and said he was in a meeting. I said I would hold until his "meeting" was over. Katie then got on the phone and said Kerry Page was not in a meeting, but was gone and would return in 4 days!!!! Fortunately, corporate took care of me, but I would NEVER recommend going anywhere near this hotel. I don't know what is going on at the Country Inn in Harrisburg because I could not get the truth out of anyone I spoke with.
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- Also Known As:
- Country Inn And Suites By Carlson Harrisburg Northeast (Hershey)
- Country Inn & Suites By Carlson Harrisburg Northeast (Hershey) Hotel Harrisburg
- Country Inn Harrisburg Ne
- Harrisburg Country Inn