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“Not great...”

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Comfort Inn Harrisburg
Ranked #26 of 50 Hotels in Harrisburg
Long Island, New York
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Not great...”
Reviewed August 19, 2012

First, let me start with the positives. This hotel is close to Hershey and the outdoor pool is nice. But..I really felt the hotel lacked in the cleanliness department. As I arrived I used the side entrance which was filled with spiderwebs and the entry was dirty. Inside, the lobby chairs were stained and the glass doors were filthy and in need of some serious windex! The room was OK but bedding was worn and beds were old and uncomfortable. I will say the bathroom was nice and clean--look recently remodeled. Breakfast was not too good the first morning so we didn't bother eating there the next day. Overall, not a great experience. I know this hotel has many good reviews but I didn't see it--maybe they had an off few days but I would definitely stay someplace else on my next trip to Hershey.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Barb143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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212 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
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Boston
Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 12, 2012

I am easy to please when it comes to places to stay A clean room, with working amenities, friendly staff and attention to detail are the key points...none have to be spectacular...but decent enough.

The reception was a bit rude and condescending. Attempts by my family and friends to banter the situation to a lighter note was not well received. Being a "Comfort Inn" and not known for its service, we made light of the situation and got a few laughs out of it as we settled into our rooms.
The stairs were...we'll call them vacuum deprived. Those were the only down sides.
The room itself was very clean which is utmost on our list!
Breakfast was not bad..over all a great place to crash.

  • Stayed August 2012, traveled with family
    • Value
    • Location
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Helpful?
3 Thank NoSugarCoating4You
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dumont, New Jersey
1 review
Reviewed July 31, 2012

This was a great hotel! It was about a 10-15 minute drive from Hershey Park. They had a wonderful, friendly staff. The pool was big, the wireless internet was great, their breakfast was much better than an average breakfast. Also, it seems like the hotel was recently renovated. They have a great tv, mini-fridge, microwave. To make it even better, it is affordable. Whenever I go back to Hershey, I'm going to stay here because it was definitely one of the best hotels around there.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metro Detroit
Level 5 Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 28, 2012

Hotel seems recently renovated. Halls and rooms were nicely appointed with small fridge, microwave, flat screen tv, iron/board, hair dryer, storage areas, desk, wireless and wired internet. The beds were comfortable and room temperature was adjustable. Did not use or see outdoor pool or area (open 10a to dusk). We spent most of our time at Hershey attractions about 12-15 minutes away. Hotel was half the price of Hershey hotels and $50/night cheaper than hotels between Hershey and this hotel. The breakfast fare was fine. The scrambled eggs were actually quite good. There were 2 waffle makers with 2 choices of batter each day. One complaint regards the stairs/elevator to 2nd floor. The easy-access staircase to the 2nd floor was wide and sloped nicely but it felt like you were going to fall through due to the give in the steps and crazy squeaks and squaks made on each step. The other complaint was that the elevator was down around a corner and half-way down the hotel. If you had a low 200 room number and needed to use the elevator, you had to travel basically the full length of the hotel to get from your room to the lobby ... half way the hotel to elevator on one floor then half way the hotel back to the lobby .... terrible design. There is a McDonalds and Burger King very nearby but getting there and back is a bit of a pain as the road is a divided road and requires patience with u-turns and turn-around points to get from 1 place to another.

Room Tip: If you require elevator, ask for a room near elevator as the elevator access is in the middle of the...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MediaguyMetroDetroit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clovis CA
Level 6 Contributor
141 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 12, 2012

Decent rooms, but nothing special...free wi-fi...good vending machines and helpful employees. The breakfast was far above average and made the stay worthwhile.

Room Tip: a quiet, restful sleep
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jefferson, Maryland
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 29, 2012

I just traveled to the Harrisburg/Hershey Area for 5 days for a Basketball Tournament and our team reserved a block of rooms at the Comfort Inn, Harrisburg. Appeared to be an older hotel that had been renovated. Terrible layout with extremely long halls and only one elevator.This made moving your bags to and from your room painful.

Check in was painless and the Front Desk Staff was friendly. Our room was clean, looked as if it had been recently redone, and the living area was good size. Bathroom was clean but barely functional due to its size. It was very small, probably the smallest bathroom I have encountered in this class of hotel.

Our 1st night there our AC did not work, the following day the staff had it repaired by mid-day. No other problems with the room. Pool was good size and in good shape. Hotel provided Free wifi throughout the hotel which was nice. It was not very fast but at least allowed you to check emails.

Breakfast was provided each morning. Simple, nothing fancy but ok. Eating area was small and quickly overwhelmed when the hotel was full. Day front desk staff were very nice, professional, and helpful. Night Front Desk Staff were the grumpiest nastiest people I have ever had the displeasure to deal with.

Given the location and type of hotel I feel it was over priced, there are better cheaper options out there.

Overall it get an Ok rating. It would not be my 1st choice when I return to the area, however, it would continue to be an option.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 19, 2012

We stayed here for one night after visiting Hershey park. Room was reasonably clean and the furniture appears to be quite new. Called the front desk for additional toiletries and they were promptly delivered. King bed was very comfortable. Breakfast was good given the price. We didn't try the wireless internet but we were told that it's available. Parking is free and very easily accessible from our room.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Harrisburg

Property: Comfort Inn Harrisburg
Address: 5680 Allentown Blvd, Harrisburg, PA 17112-4040
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Harrisburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Harrisburg 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to the Comfort Inn Harrisburg. Our charming hotel is situated in a convenient location between Hersheypark and the Pennsylvania State Capitol and easily accessible via I-81 and I-83. Travelers can choose their own adventure at many nearby attractions, whether it's exploring the simple life of the Amish in Lancaster County, getting behind the wheel at the Carlisle car shows or enjoying "The Sweetest Place on Earth." ... more   less 
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Also Known As:
Comfort Inn Harrisburg Hotel Harrisburg
Holiday Inn Express Harrisburg
Harrisburg Holiday Inn

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