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“Good hotel for visiting Hershey Park” 4 of 5 stars
Review of SpringHill Suites Harrisburg Hershey

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SpringHill Suites Harrisburg Hershey
Ranked #9 of 50 Hotels in Harrisburg
Certificate of Excellence
Delaware
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Good hotel for visiting Hershey Park”
4 of 5 stars Reviewed July 13, 2014

We often stay at Springhills and Hampton Inns. They are similar. Clean hotel, friendly staff, spacious rooms, close to the highway and about 15-20 minutes from Hershey park. Decent breakfast. Small but clean pool and exercise room. Good value.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Havefuneatwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, July 15, 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are in a great location for people visiting Hersheypark. We are glad that you enjoyed your stay and certainly hope that you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
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    45
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    13
See reviews for
165
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Stroudsburg, Pennsylvania
1 review
5 of 5 stars Reviewed July 13, 2014

Traveling on business and enjoyed staying at Springhill Suites, Harrisburg. It was very clean and the employees are friendly. It was a short trip but pleasant. There were lots of business people staying as well as families on vacation going to Hershey Park.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Emily D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, July 15, 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad that you enjoyed your stay. Thank you for your comments. We hope to have the opportunity for you to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
106 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 13, 2014

We stayed here on our road-trip to NYC! The hotel was nice and worked well for our short stay. The room looked like it had been recently renovated and the bed was comfy. A continental breakfast was also provided.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Service
Helpful?
Thank Elizabeth-Josh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, July 15, 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey on your way to NYC. We are a great stop over when traveling through the area. We are just off of exit 69 of I-81 offering easy on and off access. We appreciate your comments and certainly welcome the opportunity for you to stay with us again when traveling through the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed July 11, 2014

I stayed at the SpringHills for just over 3 months while on business. The rooms were always very clean and spacious. The best part of the SpringHills is definitely the staff! Very attentive to my needs whenever I needed anything and even bothered to learn my name so we could interact on a daily basis. They were like my family away from home.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, March 31, 2015
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad to know that you had enjoyed your stay. We want our guests to feel like they are at home - even when they are away from home. We hope to have the opportunity to have you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 2, 2014

After exchanging 3 keys during my 2 night stay my door has been deemed unable to be opened. They are about to drill a hole in my door since the battery in the locking device has died. I have missed an important meeting and will never return.

  • Stayed June 2014
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Swhitlow90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, July 7, 2014
We are truly sorry for your experience at the SpringHill Suites by Marriott Harrisburg Hershey. Your experience is not what we want for our guests. It is not something that has ever happened at our hotel before. Our General Manager had been working with you during the duration and upon conclusion, you had mentioned that you would be staying with us again. We certainly hope to have the opportunity for you to stay with us again to see what we are really all about.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
usa
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 30, 2014

The rooms are wonderful! We had a fantastic stay and the room was big enough to accommodate our 2 kids on opposite sides of room and us in the middle. We also enjoyed the pool albeit tiny. Breakfast was decent and great to start day before Hershey.

Stayed June 2014, traveled with family
Helpful?
2 Thank ds103n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, July 1, 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. Our hotel is a great location for families visiting Hersheypark. The size of the rooms is perfect for giving children space of their own. We appreciate your comments and would certainly welcome the opportunity for you to come back and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
northern nj
Level Contributor
135 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed June 29, 2014

If you've stayed at one Springhill Suites, you've stayed pretty much at them all.

Pros:

- Clean
- Indoor pool
- Breakfast is included
- Staff was nice
- Pretty close to Hersheypark

Cons:

- Management was indifferent to the burned out light bulb we asked be fixed. Would it have killed them to send a guy up to change it?
- Decor is generic
- Not enough seating for breakfast

Otherwise, it's a great place to stay with the kids while you're in the area.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank NjMoma2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, July 1, 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad that you enjoyed your stay. We apologize for the delay in changing the light bulb and that it did not seem a priority to our staff. We strive to offer excellent service and will certainly look into this matter. We hope to have the opportunity for you to stay with us again when in the Harrisburg Hershey area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Harrisburg Hershey

Property: SpringHill Suites Harrisburg Hershey
Address: 15 Capital Dr, at I-81 Progress Avenue Exit 69, Harrisburg, PA 17110-9446
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Harrisburg
#15 Romantic Hotel in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Harrisburg Hershey 3*
Number of rooms: 118
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Also Known As:
Springhill Suites Harrisburg Hershey Hotel Harrisburg

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