I often choose Hampton Inns because of the value when traveling with my family. I chose this one because it was near Hershey Park. Wonderful all around. Pool was small, but clean and not very busy. Breakfast was very good for a free continental one. I was impressed over how many employees were around. It was very crowded, but there was no lack of food. Also, one of my kids had a spill, and the employees were all over it.
They almost lost my biz at the reservation, though. I was a little non-plussed when I called them to make the reservation, and asked for two adjoining rooms because we were bringing some extra children under the age of 14. They couldn't guarantee we would get adjoining rooms until the day we arrived, which is fair. What wasn't fair was that when I told them I would have to cancel if they couldn't give me adjoining rooms (wouldn't want minors in a room by themselves/non-adjoining), they told me I'd be charged for the rooms for canceling. Prior to calling Hampton Inns to tell them why they were going to lose my biz, I decided to call back and talk to a manager. He acknowledged it was the policy, but understood my predicament and would not charge me if they couldn't accommodate us. Saved much business in the future and me from slamming them in a review.
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- Also Known As:
- Hampton Inn Harrisburg East (Hershey Area) Hotel Harrisburg
- Harrisburg Hampton Inn