We recently stayed at this hotel as part of a Hershey hockey tournament and during a strong winter nor'easter.
First comment, in a storm, it is real easy to miss the sign to the hotel; it is back on a hill. I would like to see a more visible sign right on the road.
It was clear the hotel was having staffing difficulties; Some staff could not make it to the hotel in the storm and others could not leave. Some staff were working multiple shifts. Food was slow but I thought given the pressure of the storm the staff did very well. High marks.
As a sports team, they had us sign a bunch of ridiculous forms. Some of the items on the form they tried to have me sign were inappropriate. But what was most frustrating is after signing all these forms, they then did not enforce anything in those forms. Specifically, while the form said that there was a curfew, they did not enforce it and there were kids running up and down the hallways late into the night. The hotel was noisy and it was difficult to get to sleep. I would like to see the hotel create a reasonable team form for sign in, and then enforce it. Know that this is a loud hotel and the hotel will not stop the other team from running up and down your hallway or doing ding-dong-ditch.
The hotel admits dogs. The pools is much nicer than pictured, with foosball, ping pong, and billiards. The outside (which was covered with snow) looked wonderful with hot tub, large pool, tennis courts, and a basketball court.
Bottom line - I would have given the hotel high marks but for the running up and down the hallways of kids.
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- Also Known As:
- Hampton Inn Harrisburg East (Hershey Area) Hotel Harrisburg
- Harrisburg Hampton Inn