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“Great location and friendly staff.”

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Crowne Plaza Harrisburg-Hershey
Ranked #28 of 50 Hotels in Harrisburg
Reviewed March 4, 2013 via mobile

Spent a long weekend here and enjoyed our stay for the most part. Water pressure on the top floor was a little unpredictable but the bed was comfy and the room was in good shape.

Location is very convenient for walking around downtown, proximity to train station, Capitol, etc.

The biggest thing I would pass along is to skip the valet parking if you're staying on the weekend. There is lots of free street parking ($18/day for valet) and even better, you don't have to wait to get your car. When we left the hotel on Sunday there was a large crowd milling around the lobby and the valets seemed overwhelmed.

While there may be some risk with parking on the street, we did it for three nights and had no problems (but obviously we didn't leave anything in the car either).

  • Stayed: March 2013
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2  Thank jimboa68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this reviewResponded March 7, 2013

Thank you for your feedback!
Glad you had a great time. Guests love being able to just go right out of hotel and walk to nearby restaurants, shops and when the weather is nice - Riverfront Park & City Island!
Thanks for giving our staff kudos - they truly enjoy hearing from our guests!

Safe Travels,
Stephanie Foose
General Manager

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376 - 382 of 602 reviews

Reviewed February 28, 2013

We stayed overnight for one night here, to go to a Wolfe Tones concert. We picked it for it's proximity to the bar the band was playing at, and were happy to see it was on a main street with quite a few bars and restaurants on it, including several Irish Pubs.
The place looked modern and updated, and seemed clean and new. The front desk staff was extremely personable. The indoor pool was warm, clean, and handicap accessible, with plenty of seating, and towels were provided on every chair. The room was immaculate, and a good size, although the sheets were really scratchy.
Overall, we were pleased with our stay here, and would choose it again.

  • Stayed: February 2013, traveled as a couple
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Thank LisaLPharmD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this reviewResponded March 7, 2013

Hello Irish Pub Fan !
Thank you for sharing your thoughts and great tips! Thrilled you had such a great time and enjoyed the Irish Pubs. Harrisburg City has a fantastic St. Patrick's Day parade on Saturday, March 17th. Let me know if you would like to come back to visit - we're serving a true Irish Breakfast that weekend! (I see you've been to Ireland so you can surely be the judge!).
Again, Many thanks and I can be reached at 717-920-1781.

Safe Travels,
Stephanie Foose
General Manager

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Reviewed February 19, 2013

Stayed for one night. The rooms were a bit dated, but it was fine for the night. It was a bit difficult to regulate the room temp.
Ordered room service and it arrived within 10 minutes and the Steak and CHeese was quite tasty.

  • Stayed: February 2013, traveled on business
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Thank RincenaTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this reviewResponded February 27, 2013

Thank you for taking the time to share your experience! We are thrilled that you enjoyed the culinary delights of our Chef Bob! I apologize for the temperature regulation challenge, I hope you still had a great night's rest! If you would like to share any more feedback - I am always available at 717-920-1781.

Safe Travels,
Stephanie Foose
General Manager

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Reviewed January 24, 2013

We needed a place close to Capitol. This was perfect. Room was comfortable and clean. Yes, small bathroom, but water was hot and it was workable. Lost a star for view, but we were out most of the day. Friendly staff and very helpful. Valet parking made it easy in and out. Good restaurant onsite and walking distance to everything!

  • Stayed: January 2013, traveled on business
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Thank mimikk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this reviewResponded February 7, 2013

Thank you for your fun response! We are pleased you had a great time. Our team was happy to read about your experience! Have safe travels!

Stephanie Foose
General Manager

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Reviewed January 4, 2013

As an Commonwealth employee working a very late evening shift, I found myself through a third party booking agency at this hotel....what a very pleasant surprise. This older hotel has made done well in making the rooms clean and modern....Wonderful night's sleep with great bed, easy to access table for night items, prompt LG flat screen TV, no noise from the street.
Bathroom products were above average even for a Crowne Plaza. Honestly I only encountered one staff member and she was totally professional with a delightful helpfulness that I needed after my long day.
Did not eat in hotel....but it was availble.
Checked in late and out early so I could park on the street for free.
Highly recommend this hotel based on my most recent experience.

Room Tip: The water in my room was very hot....I have advised the management team and they assured me it would...
  • Stayed: January 2013, traveled on business
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Thank LaunatkPortRoyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this reviewResponded January 9, 2013

Hello LaunatkPortRoyal !

Thanks for staying with us recently and I truly appreciate your review! I am so glad you had a great night's rest and felt comfortable in our hotel. Bathroom amenities are new - Temple Spa products from Gilchrist & Soames !!! Glad you liked them. And, great tip about parking on street !


Best wishes for 2013!

Stephanie Foose
General Manager

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Reviewed January 2, 2013

My husband and I had a kid free night and wanted to have a mini getaway. We found a great rate on the web and called the hotel to ask a few questions. Tess at the front desk was courteous and helpful so we decided to book the room. Being a weekend night, we were able to park on the street for free. When we arrived, Tess greeted us with a smile and gave us some great advice on where to eat dinner. (Thanks to Tess for going above and beyond to make our stay perfect!) We took our bags to our room and checked it out. The room was large, clean and updated. It had a king sized bed, sofa bed, refrigerator, microwave, etc. We were very pleased with the room so we dropped our bags and headed out for dinner. The hotel is withing walking distance of many restaurants and attractions. After a great dinner, we headed back to the hotel and decided to have a few drinks at the hotel bar. Max, the bartender, was outgoing, funny and mixed a mean Bay Breeze. We had a great time and hope to return in the future. Maybe then we'll have time to check out more of the amenities.

  • Stayed: December 2012, traveled as a couple
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Thank Mindee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this reviewResponded January 9, 2013

Hello Mindee S !
Glad you loved everything! Kid free night??? What's that like? Good for you !
Tess is amazing and Max - he must have told you he has his own Comedy Show in town. Very funny guy! Please do visit us again - even with the kids!!!! :-)

Safe Travels and Thanks !!!
Stephanie Foose
General Manager

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Reviewed December 28, 2012

Really want to recognize the entire staff of this hotel for their attention to detail, and customer service. Cannot ask for anything more from a full-service hotel! Lobby, the entire place is very clean, rooms are spacious, clean, and have all the amenities. Restaurant and bar are excellent, food was great! Bartender was fun, and provided a lot of local information. Lots of smiles, and people willing to help! Great experience.

  • Stayed: December 2012, traveled on business
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Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this reviewResponded January 9, 2013

Hi CamPITGM !

Happy New Year and thanks for staying with us recently! Your comments are so nice! The staff is so proud that they served you well. Thanks for recognizing them - it means so much that their efforts are noticed!

Safe travels,
Stephanie Foose
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Harrisburg-Hershey

Address: 23 S 2nd St, Harrisburg, PA 17101-2004
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 50 Hotels in Harrisburg
Price Range: $109 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 
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Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg

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