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Holiday Inn Express Harrisburg
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Reviews (233)
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All reviewshershey parkroom was cleanhot tub was hottruck stopfront deskreading lightscinnamon rollskeurig coffee makergreat hotelexercise roomquiet locationovernight staybed and pillowsshort stayyogurtstaff was very friendly and helpfulindoor pool
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183 - 188 of 233 reviews
Reviewed August 1, 2013 via mobile

Our rate was $119. We found a coupon in one of those hotel coupon books that we found at a rest stop. Those seem to be the best bet for getting a good deal. We were pleased with our stay.

*Microwave & fridge in room
*place seems new.
*free B-fast eggs, biscuits,gravy, bagels, toast,yogurt.etc...ends @9:30am


Only complaint-our attendant at check-in was clueless & came across as very rude. Don't know if he was new or had a bad day or what? But he was all we had. He really shouldn't be trusted to represent the hotel.

  • Stayed: July 2013
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Thank Fireflymom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akash P, Manager at Holiday Inn Express Harrisburg, responded to this reviewResponded August 3, 2013

Thank you for taking the time to write a review for our hotel. We are happy to hear that you were pleased with your stay and that you enjoyed our free hot breakfast in the morning! I do sincerely apologize for the front desk agent. I have already spoken with all of our front desk agents to make sure that our service stays consistently at the highest level regardless of a bad day, etc. Please feel free to contact me at any time at 717-540-8400 if you would like to discuss the issue further.

We hope to see you again soon!

Thanks,
Akash K. Patel
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

We stayed here using points on a recent trip through PA. The hotel is easy to find right off of I-81 with easy on/off access to the Interstate. Other than the hotel and a couple of gas stations, there is nothing else in the immediate area. It sits a little off to itself which is very good for avoiding traffic noise. The lobby is open and modern with multiple computers and a printer available for guest use free of charge.

It is obvious that the rooms have been recently renovated as almost everything looks clean, new, and fresh. Our room was just a standard room with two queen beds, but it seemed a little larger than most. I always appreciate when the vanity is separate from the toilet/shower area. The fridge in the room actually had a separate freezer (instead of the standard mini-fridge with a tiny freezer area), which was very much appreciated. The beds were comfortable and, as usual for Holiday Inn Express, offered pillow options labeled both "soft" and "firm," though I always have trouble telling any difference when actually lying on them. The only small issue we had with the room was a leaky toilet, but that is easily fixed and was not a huge concern.

The breakfast area was nice and always clean. The offerings were limited as always and included all the usual stuff (and of course, the delicious cinnamon rolls). I did not find a waffle-maker though, which was disappointing.

The location was very convenient as the primary reason for our stay in the area was Hersheypark. Hershey, with all of its attractions and restaurants, is just a 10-minute drive down the same road that runs in front of the hotel. Extremely easy to get to from here and a lot better value than similar (and probably less nice) hotels right in Hershey itself.

  • Stayed: July 2013, traveled with friends
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1  Thank swacer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akash P, Manager at Holiday Inn Express Harrisburg, responded to this reviewResponded August 3, 2013

Thank you for taking the time to write such a nice, detailed review for our hotel! We are happy to hear that you enjoyed our newly renovated lobby, business center, and rooms! Our hotel is certainly conveniently located right of of I-81 and just an easy drive from Hershey Park. We are glad that you were able to take advantage of our location.

We do apologize for the leaky toilet, but we are very happy to hear that it was fixed right away as we do take great pride in our service.

We definitely hope to see you again soon!

Thanks,
Akash K. Patel
Manager

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Reviewed July 28, 2013

Great room for a great price. Hotel was cool, clean and quiet. No unpleasant odors or bugs. Nicely decorated room with comfortable bed and plenty of pillows and towels. Very pleasant experience and would definitely recommend to family and friends.

  • Stayed: July 2013, traveled with family
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1  Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akash P, Manager at Holiday Inn Express Harrisburg, responded to this reviewResponded July 29, 2013

Thank you for taking the time to write a review for our hotel. We are very happy to hear that you enjoyed our newly renovated hotel and guestrooms!

We definitely appreciate you recommending our hotel to family and friends! We also hope to see you again soon!

Sincerely,
Akash K. Patel
Manager

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Reviewed July 9, 2013

Stayed here to break up a long road trip. The facilities have been updated within the past few years and were comfortable. The rooms were very quiet and the staff was very attentive. Easy access to and from I-81. There were several places to eat within 6-8 miles. The only cons during our stay was the fact that the indoor pool was very cold and the spa (hot tube) was not working. I would recommend this hotel if you are in the area or going to visit Hershey, PA.

Room Tip: Ask for a room in the rear on the east wing - This would be away from the elevator (center of building) and ice machines (on the west wing). (Although the machines were loud in the hallway, our room was quiet and was only 2 rooms from them.)
  • Stayed: July 2013, traveled with family
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2  Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akash P, Manager at Holiday Inn Express Harrisburg, responded to this reviewResponded July 11, 2013

Thank you for taking the time to write a review for our hotel. We are very happy to hear that you enjoyed our newly renovated facilities and rooms! Also, I'm glad to hear that our staff was attentive to your needs. We take great pride in our service!

I apologize for the spa jets not working. We recently repaired the jets and everything is back up and running. I will be sure to review the temperature of the pool with our head engineer.

Again, thanks for writing a review. We hope to see you again soon!

Thanks,
Akash K. Patel
Manager

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Reviewed June 30, 2013

We were fully satisfied with our 2 night stay at the property. The room was modern. It included a fridge and a microwave. The pool was refreshing and surprisingly uncrowded. Breakfast was adequate.

Location is conveniently located just off the highway. Several gas stations with low gas prices were at this exit. And Hershey park is a straight shot down Rt 39, maybe 10 - 15 minutes away. There's a Giant Supermarket along the way where you can buy discounted park tickets. These were a great deal, saving us $15 per ticket AND providing free parking if you bought 2 or more tickets.

  • Stayed: June 2013, traveled with family
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1  Thank NewMexBound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akash P, Manager at Holiday Inn Express Harrisburg, responded to this reviewResponded July 9, 2013

Thank you for taking the time to write a review for our hotel. We are very happy to hear that you were fully satisfied with our hotel and newly renovated rooms! As you mentioned, our location to Hershey Park is convenient and we are glad that you were able to take advantage of it!

We thank you for choosing our hotel. We hope to see you again soon!

Thanks,
Akash K. Patel
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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