Upon arriving we confirmed our room to be non smoking, which it was not, we were told and I might add very curtly bordering on rude that we would have to pay extra, which we did, and was assigned a room beside the exit doors which proceeded to bang concurrently thru out the time we stayed.
We were locked out of our room the following day and had to have our keys reactivated with yet again an attitude.
This is the only hotel in this location , obviously they don't feel the need to be hospitable , I for one see a change in attitude and service when other hotels enter this arena and offer desperately needed other choices
I might add that the 3 separate guests who checked out before us all had one problem or another
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- Also Known As:
- Microtel Inn & Suites Hamburg Hotel Hamburg
- Microtel Inn And Suites Hamburg
- Microtel Hamburg
- Hamburg Microtel