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“Great food.. Bad service”
Review of Elephant & Castle

Elephant & Castle
Ranked #3 of 46 Restaurants in Grove City
Cuisines: Pub
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Bar scene
Dining options: Late Night, Dinner, Lunch, Reservations
Reviewed January 1, 2014 via mobile

I have ate at this restaurant twice now. We never had to wait to be seated but the service was very slow. Our waitress took a long time to bring us our drinks and we waited over an hour for our food during a normal afternoon. The pub chips with dip are amazing as well as the Castle Steak Pizza. Overall, id go back because the food is great but the serving staff definitely needs work.

Thank c0128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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346 - 350 of 531 reviews

Reviewed December 29, 2013

This is the second time we have eaten here after shopping the outlets. We originally came here to dine after deciding not to do the "usual well known eateries" in the area.We were not disappointed.

The English pub atmosphere is wonderful. My son always asks for his burgers well done and this is accomplished here without drying out the burger. The Yorkshire Pudding was everything it was advertised to be and the Spinach and garlic pizza was excellent.

This dining experience convinced us once again to only eat here after shopping the outlets !

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2  Thank Chuck1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

The resturant was very conveniently located near the Premium Oulets and the food portions was pretty awesome for the price! The only thing with this place is the wait-staff isn't very friendly nor "customer service" focused. The wait-staff needs more training especially when talking and dealing with customers. The girl who served us didn't really seem accomodating nor pleasing in doing her job. She cared more about her tips than doing her job!

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Thank Dennis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013

Daughter & several of her fellow job trainees ate here quite a few times for the 3 weeks they were out there for training. Good value for the money, nice selection of drinks & food. Walking distance of several hotels & the outlet mall.

2  Thank Stacey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2013

I've been eating here for the past 6 years during our yearly shopping trip to Grove City. Every year the food is excellent and reasonably priced. Fast service and friendly staff. Was given a 15% off coupon by our hotel.
See you next year.

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Thank AndrewGrove80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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