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Best Western Grove City Inn
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Reviews (709)
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All reviewsacross the streetno elevatoroutlet mallhot tubthe breakfast areanice poolwafflessausageroom was cleanelephant and castleconvenient locationgreat place to staypremium outletswould stay here againhard boiled eggsoff the highwayfridge and microwave
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646 - 651 of 709 reviews
Reviewed January 16, 2012

We stayed one night August 2011. Location was great, kids loved the pool and the rooms were clean. It was a great value for our money.

We were in the breakfast area eating the very yummy complimentary breakfast when our 9 year old daughter suddenly fainted.

The manager was excellent. She called 911 for us right away, asked about her health history, etc. Gave us a pillow for her and waited for the paramedics to arrive. She told us we could have the room for as long as we needed.

Thankfully our daughter was alright and she was able to do her back to school shopping she was so looking forward to.

A month or so later we received a card and some angel bracelets in the mail from the manager. I thought that was kind of her to do. We immediately sent her a card thanking her for the gesture and letting her know my daughter was doing well.

That was exceptional customer service, you just don’t see everyday. We look forward to our next visit!

  • Stayed: August 2011, traveled with family
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2  Thank Kirky1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2012

we had a wonderful stay i never thought when booking to ask if they had an elevator, i cant manage stairs, well even though the hotel was full they found someone to change with us. Food at breakfast was very good and very plentyful. Would definately stay there again and would recommend to everyone.

Leonie

  • Stayed: December 2011, traveled as a couple
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Thank leonie622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2011

Wanted to go a few more miles this day, Glad I did. I saw a good place to eat right next door, I was tired and hungry and it stood out! Great staff, rapid service (used my BW card-makes it easier), Indoor pool and hot tub, nice breakfast room also. Room was extra nice, and spotless. I would recommend this location anytime, also right across the street from a outlet mall!

  • Stayed: December 2011, traveled on business
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Thank Railconsultant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

We stayed at this hotel in November 2011. The complimentary breakfast was very good, includes waffles. Room is very clean. Beds are very comfortable. Staff very friendly and helpful. This hotel is very close to the Outlet Mall, just 2 minutes away. Take advantage of the swimming pool and hot tub. Very nice after a long day of shopping!

  • Stayed: November 2011, traveled with friends
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1  Thank terrieberrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2011

We came to shop, relax and be in comfort at the hotel. Great deal all around. Wonderful & helpful staff here at the hotel. Rooms clean, breakfast very good start for the day
The staff at stores in Outlet Mall have been very pleasant also.
Good deals shopping. Very enjoyable overall. Would stay here again. Recommend it thoroughly. 4/5 star rating by us.

Room Tip: check on internet, give requests...main highway runs past so there will be some vehicle noise, but nothing to complain about...
  • Stayed: November 2011, traveled with friends
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1  Thank susieq6388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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