Our ladies group had our Christmas Party there and they charged 18% gratuity plus a 20% room charge. A member of our group had called beforehand to check and was told they would have to pay 20% fee. When they arrived they were informed they would have to pay the 20% plus 18%. Since the party was already scheduled we could not change the location. When management was informed all they did was offer 10% off pizza next time. Like any of us would want to return to their place ever again. Bad business Pizza Sienna!!
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