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“No Longer a HI-X, Passable in a Pinch”
Review of Quality Inn

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Quality Inn
Ranked #9 of 10 Hotels in Greensburg
Reviewed July 5, 2008

We got stuck here one night after arriving in town to find everything else booked. This facility is no longer a Holiday Inn Express and has been re-labeled the "Greensburg Inn." It appears that status of the place may be subject to change on a day-to-day basis.

While our room was OK and the staff friendly, the common areas of the building were dirty and looked like they were long overdue for renovation.

Complimentary breakfast was minimal, but then again, we got clean sheets for the night and a hot shower for under $100.

  • Stayed: June 2008, traveled as a couple
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2  Thank 165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 - 99 of 99 reviews

Reviewed August 17, 2007

Stayed here on business - one of the other travelers selected the hotel. Checked in at about 6 pm. Front desk fellow was ok. What we did notice from the lobby was the filmy slick on top of the water in the pool. The vending machine was out of order and the staff's only suggestion was to walk down a rutted weed lined path to the ice cream shop next door.
The rooms were mostly clean but very run down. The beds were VERY comfortable (Best part of the stay!). The AC unit in our room was loud and had to be set to 60 degrees to feel like it was cooling at all.
Breakfast Buffet was standard run-of-the-mill stuff - Ok at best.
We don't stay at Holiday Inn Express often. After last week's stay we will not change that policy

  • Stayed: August 2007, traveled on business
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1  Thank Robin_Birdie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2007

We attended the Steelers experience and had a great evening at the local sports bar well into the evening. I was very pleased with the cleanliness of the room and the beds were very comfortable. The price was very reasonable for a good nights sleep. I would recommend this hotel highly.

  • Stayed: August 2007, traveled as a couple
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Thank mazypennsylvania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2007

I was in Greensburg unfortunately for a funeral with a group that decided to stay at the property. As an earlier reviewer noted, the customer service can be quite uneven here.

We checked in in the afternoon and the desk clerk was relaitvively nice and helpful. She found a rollaway for us and I pushed it to the room, but as an earlier reviewer noted, the evening clerk is quite terse and unhelpful.

The entire property could use a good lesson in customer service. I do not think anyone who works there really cares if you stay there or not. I really don't think any of the hotel staff understand that it is the guests who are paying their salaries.

We called for extra towels and were tersely told none were available. The property is somewhat run down and ragged, with plaster missing from walls, etc. in a few spots. The rollaway I slept on I think was used by the Inquisition, with the springs sticking right through the sheets -- which were clean but somewhat dingy on all the beds.

When one of our party arrived to check in in the early evening, the clerk was outside smoking. She very dryly told our friend they would have to wait to check in until AFTER she finished her cigarette. This was the same one I talked to to make my reservation on an earlier night. She told me to call back later because she was busy.

To be fair, the breakfast bar lady did actually help my wife carry some food up to the room for us. She was nice.

A previous reviewer is right that you hear every step in the place -- so if you have to stay there, take the third or top floor (which I think is smoking) to minimize noise.

As a previous reviewer noted, it is ok for one night but I would not like to stay there for an extended period of time. You could do worse, but you could do a lot better as well! There is a Red Lobster next door where you can eat.

  • Stayed: June 2007, traveled with family
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Thank BGARDENLOVER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Cleveland, Ohio
14
Reviewed June 11, 2006

We stayed here after a day at Idlewild Park. They couldn't have been more helpful in making arrangements. The price was great, including tickets to the park and discount additional tickets. I was able to check in and pick up our park tickets on the way to the park and proceed directly to the park (about a 15 minute drive). We enjoyed having Red Lobster in walking distance! The pool was well heated and clean. Breakfast was a nice variety. We will definitely stay here again next year when we visit Idlewild.

  • Stayed: August 2005
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4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2005

We stayed at the Holiday Inn Express Greensburg after a day at Idlewild Park. I am guessing by the dozens of cheesy little knick-knacks placed all over the Holiday Inn sign behind the front desk that this is an independently owned hotel. This hotel was ok, but there were many little things that would keep me from staying there again. The evening clerk was terse and not at all friendly. The air conditioner clanged and rattled all night. You can hear every footstep in the room above you. We stayed on the non-smoking floor, but the bed linens had clearly spent some time on the smoking floor because they still smelled of smoke. However, from the what we saw of the region, you are probably not going to find anything much better and you can absolutely do much worse.

  • Stayed: June 2005
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5  Thank weneedthebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 5064 Route 30 East, Greensburg, PA 15601
Phone Number:
Location: United States > Pennsylvania > Greensburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 10 Hotels in Greensburg
Price Range: $64 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Inn Greensburg

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