We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (310)
Filter reviews
311 results
Traveler rating
91
102
62
27
29
Traveler type
Time of year
LanguageAll languages
91
102
62
27
29
Show reviews that mention
All reviewsmini golfbasketball courtwater slidessausagehershey parkpool tablepancake machinenice kitchenetteitalian restaurant next doorindoor poolcomforts of homeyogurtcontinental breakfastwould stay here againpull out couchfront desk staffbeds were comfortable
Filter
Updating list...
21 - 26 of 311 reviews
Reviewed October 19, 2017 via mobile

Let me start by saying the manager Brian and all the staff treat us like family they go above and beyond to make you feel at home. The rooms are great i have even made homemade dinners like southwest stuffed peppers with side of pasta,Nachos,tacos,beef tips madhed vegies,pork chops with habanero mango salsa etc. The rooms and beds are quite comfortable,the complimentary breakfast is just great fresh bagels breads donuts cereals eggs sausage bacon fruit hot oatmeal with trimings yoguart juice even a cool do it yourself pancake maker ☕
The pool is warm with slide can play ⛳ ✈ it basicaly has just about everything you need and you turn down the street on the corner Allentown blvd dive a little bit theres Hershey hwy right to Park maybe 10 minutes or go straight and every store or resturant you could need is right there in one spot all on Allentown blvd.thete us computer area and beautiful living. siting area with double sided fire place. Why go any where else the price Is GREAT we will be staying here till march or april till we find our forever home.but if i e er needed to get away this is where im coming .
Thank you all for making us feel like family
The Buongiornos
10 /18/17

Stayed: October 2017, traveled with family
Thank candy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPA547, General Manager at MainStay Suites Grantville - Hershey North, responded to this reviewResponded October 23, 2017

Dear Candy B,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Brian Scott
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2017

On top of being charged $130. for one night. The hotel is dated and not all that clean. Breakfast was okay but overcrowded with families that did not consider other guests. My advise for folks traveling through would be to take a different exit other than Hersey.

  • Stayed: September 2017, traveled solo
    • Value
    • Cleanliness
    • Service
Thank bobt t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPA547, General Manager at MainStay Suites Grantville - Hershey North, responded to this reviewResponded October 2, 2017

Dear Bobt T,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are a very kid friendly hotel that is located close to Hershey Park. Please let the front desk know if you are experiencing any issues during your stay. We will try to resolved them immediately so that the issue does not persist.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Brian Scott
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2017

As an IHG Platinum Member, I must say this is one of my favorite Holiday Inns ever. Rooms are always clean & comfy. I love the atmosphere in the lounge/restaurant. Tim is the best and always is so accommodating to everyone. Kudos!

  • Stayed: August 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPA547, General Manager at MainStay Suites Grantville - Hershey North, responded to this reviewResponded September 18, 2017

Daniel,

This was very kind review, I hope it reaches the right person at the right hotel. Unfortunately, it appears as though you posted this review to the MainStay Suites instead of the Holiday Inn.

Thank you,

Brian Scott
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2017

The room was a nice size since there was 4 of us. It was nice having a kitchen, but only used the refrigerator. The Grandkids loved the miniature golf and the water slide in
the pool. I would definitely stay here again.

  • Stayed: October 2016, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Jill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPA547, General Manager at MainStay Suites Grantville - Hershey North, responded to this reviewResponded September 13, 2017

Dear Jill R,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Brian Scott
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2017

We rented 3 rooms from 8/12-8/14 so we could take the kids to Hershey park and then go to the Guns n Roses concert. They were able to keep us together on the 3rd floor. The kids had a blast. We didn't get to try out the pool because we overslept on the morning of checking out but it looked like a lot of fun.
The room was plenty of space for us. We enjoyed having the fridge and used it for snacks for the kids. And the microwave came in handy for popcorn. The breakfast was good! I don't honestly know what people expect from a continental breakfast. There was plenty of variety and plenty of food!
The kids had fun playing mini golf and even won a stuffed animal from the claw machine. You have to go to the front desk for mini golf things.
Housekeeping came and dropped off more toilet paper and soap while we out.
Both nights we ordered pizza from Fabio's and it was pretty good. ( I know, so healthy) They said an hour for delivery and it is literally across the street so we walked to pick it up. If you pick up it was only 20 minutes and with 3 hungry children to feed, that's what we did.
The beds were pretty comfy, except the pull out bed that was terrible but my 5 year old didn't mind and she was the one sleeping on it because she wanted her own bed. So she was happy.
I did notice that the drawer was off the track so it wouldn't open in the night table, but who really uses that drawer anyway? And the shower curtain rod was not totally attached so the curtain kept slipping away from the wall. The water pressure was pretty good. The drain in the shower was fine, the drain in the bathroom sink was slow. We didn't report any of this because it wasn't a big deal to us. At this price point we are not fussy and we were actually pleasantly surprised. Also, we had good company and were having fun.
It's about a 10 minute drive to Hershey.
Overall for the price, this is a good place to stay. It was clean and the staff was nice and helpful. If we ever went back to Hershey Park, we would probably stay here again.
Pool is on the first floor, game room on the second floor.
There is one elevator and sometimes there was a wait or it was packed. There are stairs located at the end of the hallway and it's 3 floors.

  • Stayed: July 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank JLynn203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPA547, General Manager at MainStay Suites Grantville - Hershey North, responded to this reviewResponded August 21, 2017

Dear JLynn203,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Brian Scott
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews