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“Thanksgiving visit”

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Hampton Inn Harrisburg / Grantville / Hershey
Ranked #1 of 9 Hotels in Grantville
Certificate of Excellence
Reviewed December 4, 2013

The Hampton Inn in Grantville, PA was clean and comfortable. The staff were pleasant, available and provided excellent service. The Breakfast area was fully stocked and all beverages were available along with condiments.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hampton
1  Thank MJohnDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this reviewResponded January 3, 2014

Thank you for the review. Providing great customer service is our #1 goal and the #1 thing we can do to make sure you have a great stay. Thank you for the review.

Thanks,

Jim Kaufman
Front Office Manager
Hampton Inn Grantville

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390 - 396 of 538 reviews

Reviewed December 1, 2013

I will definitely stay in this Hampton Inn the next time I am in the Harrisburg area. The room was one of the cleanest I have ever stayed in. I expected it to be nice because I have always had good experience with the Hampton Inns and this lived up to previous experiences and even surpassed. I was very pleased.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jerell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this reviewResponded January 3, 2014

Thank you for taking the time to write and excellent review. We always strive to live up to the expectations of our guests and I'm glad we did that for you. I look forward to your next visit to our area.

Thanks,

Jim Kaufman
Front Office Manager
Hampton Inn Grantville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

Have stayed here a few years ago. Still very clean . Breakfast is good. Coffee and hot beverages all day. The pool is very relaxing and heated. It is what you expect for a Hampton Inn.Close to Hershey Area attractions and also Hollywood Casino.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Thank snoopy21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this reviewResponded January 3, 2014

We are glad that you enjoyed your stay and that you keep coming back to our property. Having people come once is great, but when people keep coming back we know that we are doing a great job satisfying our guests. The Casino being close by and Hershey only being 7 miles are big draws for our property. Thanks for the great review and we look forward to your next visit here.

Thanks,

Jim Kaufman
Front Office Manager
Hampton Inn Grantville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2013

This was our first stay at this Hampton Inn. It was everything we hoped for, new, clean and quiet. The staff was helpful and pleasant. We didn't have time to use the pool, however we did check it out and it was very nice. We will stay here again.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this reviewResponded December 4, 2013

Thank you for staying with us, we're glad that you had a wonderful stay with us and that you are planning on returning sometime. I'm not sure what the nature of your travel to our area was, but next time you may want to check out Hollywood Casino, which is less than a mile down the street from the hotel or the Hershey attractions, which are a short 7 mile drive from here. Again, thanks for the great review and we look forward to seeing you next time around.

Thanks,

Jim Kaufman
Front Office Manager
Hampton Inn Grantville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

bathroom had trash and toilet paper under vanity, and shower curtain did not stop the water from the shower from leaking on the floor. Parking at this location has some limitations but really did not effect my stay, if bad weather, it might not be the best.

  • Stayed: November 2013, traveled on business
    • Value
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Review collected in partnership with Hampton
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this reviewResponded December 4, 2013

I am so sorry to hear that your stay was not up to your satisfaction. We will make sure we address the issues that you had with our housekeeping department. These issues are not something that happens at our property and quite frankly are embarrassing to us. We strive to provide the best and clean rooms and best service, which in your case we did not reach those expectations. Please stay with us again and you will see that this was something that doesn't normally happen.

Thanks,

Jim Kaufman
Front Office Manager
Hampton Inn Grantville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013

I had accidentally made the reservation for Dec. 10th not Nov. 10th, but, I was able to cancel the Dec and make a Nov reservation on the spot. The total experience was one of the best I have had at any Hampton in a while. The heated pool was truly heated and warm enough to swim in without your lips turning blue, the breakfast was wonderful, and the staff was top notch!

  • Stayed: November 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Hampton
Thank JimandDanaWFNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this reviewResponded December 4, 2013

I am glad to hear that you had a great stay with us. Our hotel is a popular spot for visitors of the Hershey attractions. We are happy to hear that you enjoyed all of our amenities and you loved our property as compared to other Hampton Inn's. Please visit us again on your next trip to the Hershey area.

Thanks,

Jim Kaufman
Front Office Manager
Hampton Inn

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Reviewed November 13, 2013

We always stay at Hampton Inn because of the comfort of the beds, the quality of service and breakfast. This location did not disappoint us. We were greated pleasantly upon our arrival and check-out. There is always fresh coffee, tea, hot chocolate and cookies anytime of the day. We recommend it.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this reviewResponded December 4, 2013

Thank you for staying with us. I am glad that you enjoyed your time with us. It sounds like that you had a great stay with us. We want every guest that stays with us to be 100% satisfied, so when I read reviews like this I am very happy that we exceeded your expectations. Come stay with us again!

Thanks,

Jim Kaufman
Front Office Manager
Hampton Inn Grantville

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Harrisburg / Grantville / Hershey

Address: 255 Bow Creek Rd, Grantville, PA 17028-8903
Phone Number:
Location: United States > Pennsylvania > Grantville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Grantville
Price Range: $127 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Harrisburg / Grantville / Hershey 2.5*
Number of rooms: 79
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Also Known As:
Hampton Inn Harrisburg / Grantville / Hershey Hotel Grantville
Hampton Inn Grantville
Grantville Hampton Inn

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