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“Perfect”

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Wyndham Garden Glen Mills Wilmington
Ranked #4 of 5 Hotels in Glen Mills
1 review
“Perfect”
Reviewed January 11, 2014

Hotel was overall perfect. Service was really good. It was very clean and decorated nicely.
I was very comfortable and satisfied with my stay. I would definitely stay there again.
It was also located next to many restaurants and stores but was very quiet.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kadenrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBeretsky, General Manager at Wyndham Garden Glen Mills Wilmington, responded to this review, February 4, 2014
Thank you very much for your fantastic review of our facility. These are the reviews that relly maky my staff and myself proud of our property! Should you be traveling to our area again please call me directly at (610) 358 1700 x2131 as I would love to thank you in person.

Thanks again and have a safe & happy 2014!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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658 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
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English first
Harrisburg, Pennsylvania, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 4, 2014

We recently stayed at this hotel and it was wonderful. The lobby staff greeted you pleasantly as soon as we entered the hotel. The suite with the jacuzzi tub was clean and very modern. The breakfast was not the run of the mill "continental", as there was a chef making made to order omelets. I would like to compliment the staff and managers as to the cleanliness and superb service. I would definitely recommend this for anyone staying in the area. I will be sure to stay there again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBeretsky, General Manager at Wyndham Garden Glen Mills Wilmington, responded to this review, January 27, 2014
Thank you so very much for your wonderful review of our facility. I will make sure to pass your kind words about your suite as well as the breakfast experience to my staff and management team. We really appreciate you taking the time to review our property and I hope to meet you in person the next time your travels bring you to Glen Mills, PA.

Please feel free to contact me directly at (610) 358 1700 x2131 for any future reservations as I would be happy to take care of them myself. Have a wonderful day!
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Gettysburg, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 3, 2014

I feel robbed. I left a few items behind in the room. We had to leave to get breakfast for the hotel had ran out of food. Which pushed us to rush for check out. I called the hotel and asked if they retrieved my items. The lady took my info and said she'd call me back for she was busy. I waited a few hours before I called back. I was given the run around. My boyfriend then stopped in since he was in the area again and was given the run around again. The front desk man Bruce was not helpful at all and brushed him off. I believe the items are gone and never to be retrieved.. Truly upset!! Honesty is not this hotels virtue!!!! Beware!!!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wind_at_me_back
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBeretsky, General Manager at Wyndham Garden Glen Mills Wilmington, responded to this review, January 4, 2014
Thank you for taking the time to review our property. Unfortunately we have not been able to find your missing pajama pants as of yet. Being that we were extremely busy on New Years Eve the date in question. Our property keeps on hand 3 times the amount of laundry to service the entire hotel as such it very well could still be caught up in the linen or terry that ahs yet to be washed. We also outsource some of our laundry on high demand days to get it done more quickly. This service typically takes 48 hours and does not run on weekends. As such it may be until Monday until we recieve any articles of clothing that were mixed in with the laundry. On a busy day a hotel can go through a few thousand pounds of laundry but rest assured we do have your contact information and when/if your pajama pants do turn up we will contact you right away.

As far as your comments regarding breakfast; while I do apologize you were unable to partake we begin serving breakfast at 6:30AM and service concludes at 10:30AM. At 10:30AM we do stop refilling the buffet as well as cease making omelets at the omelet bar.

Thank you again for yous business and please let us know if you do find the article of clothing in question as we will continue to look for it both here on property. I have also made the 3rd party laundryservice aware of the missing pajamas as well. Feel free to contact me at (610) 358 1700 x2131 with any questions.
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Additional Information about Wyndham Garden Glen Mills Wilmington

Property: Wyndham Garden Glen Mills Wilmington
Address: 1110 Baltimore Pike, Glen Mills, PA 19342-1060 (Formerly Holiday Inn Express Hotel & Suites Concordville - Brandywine)
Phone Number:
Location: United States > Pennsylvania > Glen Mills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Glen Mills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden Glen Mills Wilmington 3*
Number of rooms: 136
Official Description (provided by the hotel):
The Newly Renovated Wyndham Garden Hotel is nestled in the heart of Glen Mills, PA only a short drive from Wilmington DE and Philadelphia PA. With over 3 million dollars in renovations in 2012/2013 our upscale hotel is truly the premier hotel in the Brandywine Valley. We offer 100% smoke free sleeping accommodations with microwaves and refrigerators in every room. 1 and 2 bedroom extended stay apartment suites with full kitchens as well as Whirlpool Suites, spacious King Suites and Queen Jr. Suites perfect for the business traveler. We offer free movie night on Monday, Wednesday and Saturday in our 200 seat theater style Auditorium. We hold a complimentary manager's reception each Wednesday. All newly furnished rooms have complimentary WIFI & 32 inch flat panel HDTVs and all suites have at least 2. Free local area shuttle service is available Monday through Friday from 8AM until 5PM. We feature a newly renovated and expanded fitness center and game room; outdoor seasonal pool, and free self service guest laundry. Located 5 miles from West Chester PA, Media PA & Kennett Square PA we are the perfect hub for a trip to our historic area. Enjoy our hot buffet breakfast breakfast daily with egg & omelet action station. Enjoy a cocktail or dinner in our recently renovated BW bistro located inside the hotel or relax in your room and let us serve you a fantastic room service dinner or dessert. Situated at the intersection of PA route 202 and US route 1 (Baltimore Pike); we are only 10 minutes from Interstate 95 and 25 minutes from the PA Turnpike (Downingtown Exit #312). Come see why everyone is talking about the Brandywine Valley Suites Hotel and make our home yours for a month or a day! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Concordville - Brandywine
Holiday Inn Concordville
Concordville Holiday Inn

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