It's noon, a weekday in early July. We drive up to Chick-fil-A; a hyped up hen house with cars lined up into the road for window takeout. Even the parking lot was heavily used, but we managed to peck out a spot!
Normally I would not review a major fast food emporium, but the experience in CFA is worth a cackle or two. The process of getting my fries and chicken sandwich was unique to fast foodery, all done with the effective use of personnel.
Place, by your name, your order. You receive your drink and sauces, and in a very short time a person calls your name and hands you a tray with your order.
After getting straws, napkins etc, find your seat and eat. A few times another person comes around to ask if they can get you anything. This makes you feel good about perching there, but also keeps the patrons in their seats minimizing foot traffic in a busy dining room.
As you finish up, another person asks if they can take your tray. Nice customer service, you think, but it also helps to free up needed table space in a busy lunch time. It gets you leaving the roost, but feeling good about it.
How about the food? It's very good. They have the coolest way of serving ketchup of any fast food place I have visited. See the attached picture which is self explanatory.
To put all our eggs in one basket, CFA rules the roost in handling high volume without ruffling their patrons' feathers. Guess, it helps to make up for the business they lose by being closed Sundays.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.