I Booked 2 Rooms and a pack and play for a 3 month old baby for Thanksgiving night. Called twice to verify that the pack and play would be there. Calls were made on 11/5 /13 and 11/8/13,both times I was told yes. We checked in went upstairs,NO pack and play.A call was made to the room saying ,sorry no more pack and plays. I went to the front desk and told the girl to call other hotels to get one , My husband had to drive to another hotel to pick it up because she couldn't leave,she was the only one there. SAD AND POOR MANAGEMENT,UNDER STAFFED, UNPROFESSIONAL, If cribs and pack and plays are by availability only ,guests should be informed as well as all of the staff. (even if the staff is 1 or 2 people) Pick another Hotel,you're on your own here.
- Official Description (provided by the hotel):
- With a premier location off the Pennsylvania Turnpike (I-76) and near the Eagleview Corporate Center, the inviting Comfort Suites Exton/West Chester hotel is an ideal base for business and leisure guests in the beautiful Brandywine Valley area. Major companies, including West Pharmaceuticals, Shire Pharmaceuticals, Bentley Systems and DSM, are all easily reached from our modern Exton, PA hotel. Enjoy proximity to sports venues including United Sports Training Center in Downingtown and Iceline in West Chester. The hotel is a great location to host out of town wedding guests with ample space for guests to congregate in our lobby, meeting space, and comfortable rooms. Feel at home in a spacious guest room or suite equipped with a microwave, mini-refrigerator and MP3 alarm clock/radio. Watch movies on the HDTV and check emails at the desk area with complimentary WiFi. ... more less
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- Also Known As:
- Comfort Suites Exton Hotel Exton