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“Room causes asthma attack” 1 of 5 bubbles
Review of Hampton Inn Exton

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Hampton Inn Exton
Ranked #2 of 8 Hotels in Exton
Certificate of Excellence
GreenLeadersSilver level
Manassas, VA
1 review
“Room causes asthma attack”
1 of 5 bubbles Reviewed July 10, 2013

dirty carpet, must and mildew, dirty air filters on A/C, high pitched whine on a/c motor. No sleep for both my wife and I. Waste of money. I spent night in parking lot, wished I had a tent. I used O2 to breath. Your room was terrible. Looks are sometimes decieving

  • Stayed July 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Don H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, General Manager at Hampton Inn Exton, responded to this review, July 25, 2013
Thank you for taking the time to share your feedback on your recent stay. We take all of our guests' feedback very seriously, and appreciate it as a valuable teaching tool. I have shared your comments with my entire team. I was very disappointed that you found your room to be dirty and that this contributed to your asthma attack. We rarely receive negative comments, so, when we do, we address any issues immediately with our team to ensure that the same mistakes are not repeated. Please accept my apologies on behalf of the team at the property. We truly appreciate that you chose to stay with us, and we know that you have many places to choose from for your lodging needs. I would appreciate it if you could please give us another opportunity. Thank you again for sharing your comments, and please feel free to contact me directly if there is anything else that I can do for you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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517 reviews from our community

Traveler rating
    292
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    34
    27
    21
See reviews for
174
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Hampton, United States
1 review
5 of 5 bubbles Reviewed June 27, 2013

Very clean and comfortable king study smoking room; continental breakfast was varied and tasty; staff is excellent. Great location; caters to families on the weekend. Good place to stay if you are a smoker. Smoking room and floor did not smell like stale smoke. Coffee in room and on buffet was wonderful!

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Stuart G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, General Manager at Hampton Inn Exton, responded to this review, July 15, 2013
I am so glad that our Hamptonality made your visit with us an enjoyable one. We are committed to excellant service, cleanliness and making you feel at home. Thanks for choosing us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wytheville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 27, 2013

This hotel was excellent for the activities we attended in the Media/Philadelphia area. Clean room, loved the microwave/mini fridge. Bed was very comfortable and liked the addition of the sofa in the room as well. Would stay again and highly recommend.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Glenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie H, General Manager at Hampton Inn Exton, responded to this review, July 15, 2013
We are happy that you found all the amenities in your room helpful and clean. Travelers appreciate the microfridge in our rooms to accomodate their needs, and we aim to make all of our guests satisfied with their stay. We look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake, United States
1 review
5 of 5 bubbles Reviewed June 26, 2013

The Hampton staff is wonderful in every way. The AC really really works well so you need not worry on those hot summer days and nights. Free internet is great and the room was very clean without any odors. The outside pool is small for the size of the hotel but it does work and it's clean with lots of chairs, tables, and umbrellas. they also have pool towels in the pool area.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Carl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harvest, Alabama, United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed June 24, 2013

Most of the staff are very nice and the location is good. This Hampton needs an update but is always clean. Don't plan on using breakfast area, it's too crowded. Well they require 200 words minimum and I said all that was pertinent in 100 words so I am just rambling here so that I can get in the 200 words. How about this Mississippi State Bulldogs playing for the CWS championship?

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank HSVSHRK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 21, 2013

This is the fourth Hampton Inn we've stayed in this week. We're traveling the east coast and moving each day. There have been many similarities between the hotels, but how they differ is by the service given by the employees.

The front desk staff was pleasant upon arrival and once we made our way to the fourth floor to our room and opened the door, we were pleasantly surprised by the room. It was much more modern and well kept then the rest of the hotel.

We would stay here again.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank christy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
8 reviews
3 hotel reviews
5 of 5 bubbles Reviewed June 20, 2013

Ideal location, clean rooms, and professional staff. Works well for travel sports teams with ease of access to fields, restaurants, and shopping. Rooms were clean and quiet. Staff provided pre-printed directions to the sports fields along with up-dated schedules.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank MadgeBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Exton

Property: Hampton Inn Exton
Address: 4 N. Pottstown Pike, Exton, PA 19341
Phone Number:
Location: United States > Pennsylvania > Exton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Exton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Exton 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hampton Inn Exton Hotel Exton
Hampton Inn Downingtown Exton
Exton Hampton Inn

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