This hotel is in an area I was afraid to walk out of at night. We arrived early in the a.m.. The person at the front desk indicated the system was done and wrote our credit card numbers on a piece of paper. This got my attention. I desired a king bedded room but due to "the system being down", she was unable to even consider my request. I got to my room and it smelled like and ashtray. Back to the front desk and amazingly enough the desk clerk was able to look in "the system" for another room. You would have thought that since she could get in the system that she would have tried to meet my request for a king room. Finally got to the room. Carpet was stained and appeared dirty. Was told these were queen beds. but they appear to be more full size than anything. Air Conditioner made all kinds of racket, but did cool the room.
If you are looking for a hotle with even satisfactory customer service this isn't it.
- Official Description (provided by the hotel):
- Full service hotel located with easy access to I-95 and 2 miles from the Philadelphia International Airport. We offer you free airport shuttle, wi-fi, fitness center, business center, comfortable and spacious accommodations. 308 guest rooms, over 5500 sq ft of function/meeting space for your group needs. Internal food and beverage, makes planning easy. Restaurant, room service and lounge. Handicap accessible.Park and Fly packaging available. ... more less
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- Also Known As:
- Quality Inn Essington