We reserved a room here for a wedding a month in advance. We arrived at 2pm after a 9 hour drive for a 5pm wedding. No rooms were ready and we were told to come back around 3. We were given a room at 3:30 which we entered and it was never cleaned. Front desk then gave us a 2nd room in which the door was broken and no cards would work, not even the cleaning staffs. Needless to say we finally got in our room around 4:40 and missed out friends wedding ceremony. Also we requested a fridge that never arrived until I complained again after the wedding reception. I was comped the fridge and given a slight discount but that doesn't replace being able to see my friends wedding ceremony.
- Official Description (provided by the hotel):
- The Avalon Hotel is, without exception, a luxurious conference quality hotel. Located in the heart of downtown Erie, our exquisite ballrooms & smaller private rooms will accommodate 20 to 1000 for showers, concerts, receptions, conventions, meetings & much more! Whether you are looking for a modern traditional wedding, daily meetings with custom menus or overnight accommodations the Avalon is the place to be. ... more less
- Reservation Options:
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- Also Known As:
- The Avalon Hotel Erie
- Avalon Hotel Erie