We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Front Desk Twins” 3 of 5 bubbles
Review of The Avalon Hotel and Conference Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Avalon Hotel and Conference Center
Ranked #33 of 38 Hotels in Erie
Harrisburg, Pennsylvania
1 review
“Front Desk Twins”
3 of 5 bubbles Reviewed May 8, 2014

The hotel was horrible but I can not complain because the customer service from the ladies at the desk Heather and Kathy. They are the most exceptional young ladies I've ever met at a hotel. Anything request we made we had it. They went above and beyond to make sure we were pleased. You ladies touched us ad we will always remember you.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beautiful1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

401 reviews from our community

Traveler rating
    65
    49
    70
    72
    145
See reviews for
104
82
24
50
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • Any
English first
Allentown, Pennsylvania
1 review
3 of 5 bubbles Reviewed May 7, 2014

I would like to take a moment to say the Hotel was??? But we met a Waiter, AJ WAS FANTASTIC... This young man treated you with a smile and always was willing to help. God Bless you AJ My Family Thank You for everything! You indeed were the highlight go our stay!


Debbie W.
From The Lehigh Valley

  • Stayed April 2014, traveled with family
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed May 5, 2014

Avalon Hotel was warm and very inviting. The Buffer was Awesome. The staff was accommodating and very friendly.. Special shut out to Kathy as she made my stay very comforting. All my Elk Brothers also thought Kathy and her team was the best....

People such as Kathy makes it very easy to return to the Avalon in Erie PA..

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carmin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaumburg, Illinois
1 review
5 of 5 bubbles Reviewed May 3, 2014

We had a great time together at the Avalon hotel. They had great friendly staff who provided excellent customer service. The rooms were very clean and room service came everyday to clean and change sheets and towels. Their banquet hall was very big and we found all the equipment needed for our program.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
1 review
4 of 5 bubbles Reviewed May 2, 2014

Probably the most friendliest customer service I have experienced in a hotel & banquet center. Besides that it serves as a great location for business and personal events. I've been here a few times for business as well as a friends wedding. The hotel rooms are also nice and clean. They never say no to extra's like additional sheets, towels, pillows, whatever you need.

Room Tip: The double room suits are nice. They are very spacious and have a huge king size bed. Can't go w...
See more room tips
  • Stayed March 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 1, 2014

This year while traveling with my family the housekeeping ladies, really kept our rooms in tip top condition when we were out during the day. I also enjoyed the new breakfast area and the friendly staff.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Shreeji007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergenfield, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 29, 2014

Great room, extremely helpful staff, clean, great location, free wifi, and free parking. Can't ask for more. The lounge area was inviting as well. The room was quite spacious for 4 people to stay comfortably.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Erin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Erie hotels
3.5 mi away
Clarion Hotel Bel-Aire Conf. Ctr.
3.9 mi away
Comfort Inn
Comfort Inn
#25 of 38 in Erie
3.5 of 5 bubbles 208 reviews
1.0 mi away
Courtyard Erie Bayfront
Show Prices
Show Prices
Show Prices
0.9 mi away
Sheraton Erie Bayfront Hotel
4.5 mi away
SpringHill Suites Erie
4.4 mi away
Red Roof Inn Erie
Red Roof Inn Erie
#7 of 38 in Erie
4.0 of 5 bubbles 777 reviews
Show Prices
Show Prices
Show Prices

Been to The Avalon Hotel and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Avalon Hotel and Conference Center

Property: The Avalon Hotel and Conference Center
Address: 16 W 10th St, Erie, PA 16501-1402 (Formerly Hotel Pure Avalon)
Location: United States > Pennsylvania > Erie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #33 of 38 Hotels in Erie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Avalon Hotel and Conference Center 2.5*
Number of rooms: 187
Official Description (provided by the hotel):
The Avalon Hotel is, without exception, a luxurious conference quality hotel. Located in the heart of downtown Erie, our exquisite ballrooms & smaller private rooms will accommodate 20 to 1000 for showers, concerts, receptions, conventions, meetings & much more! Whether you are looking for a modern traditional wedding, daily meetings with custom menus or overnight accommodations the Avalon is the place to be. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Odigeo and Travelocity so you can book your The Avalon Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Avalon Hotel Erie
Avalon Hotel Erie

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing