Upon arrival the Parkin garage was terribly filthy and when we headed to the entrance group of people who had the whole bottom lobby filled with smoke. When we got to the desk, the desk clerk didn't even acknowledge us and was too busy talking on her cellphone. Had to wait 10 mins for her to finish her conversation and then she checked us in. The elevators felt unsafe and made a lot of noise. When we got to our room it looked decent enough (ancient tv, moldy window dirty window sill, musty smell). Wee quickly realized that was only the tip of the iceberg. When my wife went to shower the bathtub didn't drain. There was mold on the ceiling in the bathtub also. The sheets had hair and stains on them when we got ready for bed. So went downstairs to ask them to change the room, but was told I'd have to change the floors!!! I have been traveling all day and finally got unpacked and they wanted me to repack and change floors!!! The desk clerk didn't apologize at all and actually seemed annoyed at my complaints of the dirty bed and shower!! I've never seen such terrible and unprofessional behavior by HOTEL STAFF!! I then went to ask for a refund since I was going to have to repack anyways, and was told that I'd have to wait till Monday morning. WHAT??!! We left the hotel and stayed at the quality inn which was actually cheaper and 100x better!!!
- Official Description (provided by the hotel):
- The Avalon Hotel is, without exception, a luxurious conference quality hotel. Located in the heart of downtown Erie, our exquisite ballrooms & smaller private rooms will accommodate 20 to 1000 for showers, concerts, receptions, conventions, meetings & much more! Whether you are looking for a modern traditional wedding, daily meetings with custom menus or overnight accommodations the Avalon is the place to be. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Cancelon and getaroom.com so you can book your The Avalon Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Avalon Hotel Erie
- Avalon Hotel Erie