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“Good for What it Was” 3 of 5 stars
Review of Wingate by Wyndham Erie

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Wingate by Wyndham Erie
Ranked #8 of 37 Hotels in Erie
Certificate of Excellence
Kitchener, Canada
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good for What it Was”
3 of 5 stars Reviewed December 3, 2012

My wife and I recently stayed at the Wingate on a short one night shopping trip to Erie/Grove City. The hotel was very clean and friendly, the rooms were nice and the cost was unbeatable, especially when you factor in the free breakfast and speedy Wi-Fi.

The free breakfast had pastries, fruit, cereal, biscuits, toast, bagels, juice and even waffles. No complaints there at all. Again, enjoyed the free Wi-Fi that actually worked, as with most places its usually quite slow or doesn't even work. The room was clean and very nice for the price. Great value.

We did have a few complaints though. The major one was the pillows. Not sure who made the buying decision on this, but they need to re-evaluate their purchase. Every pillow on the bed was about a 15” x 15” square. We asked for bigger pillows and were told they didn’t have any. They were so hard to sleep on as any time you turned over, you fell off the pillow. I tried lining them up but would still find myself falling between two. Odd pick if you ask me.

Second issue was the lack of staff in uniforms. I get that football days are a big event, but both Saturday and Sunday all staff were wearing either football jerseys or College t-shirts. No issue with the pride thing, but when guests are also wearing jerseys, it was hard to figure out who was who.

Anyways, for what it was, a clean hotel for a cheap price for one night, it did its job.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank MethodFilter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingatesales_333, Director of Sales at Wingate by Wyndham Erie, responded to this review, December 7, 2012
Thanks so much for staying with us - I can appreciate your comments about the football jerseys and will make that a topic of conversation at our next management meeting!!! Those pillows are a mixed bag! Once i a very long while we find a guest like yourself who would prefer a different kind, but quite often the guests like them so much, we stock enough to meet the demands of those who want to buy them!!! - another great topic for our next management mtg!! Thanks!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
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  • French first
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English first
ontario
Level Contributor
8 reviews
7 hotel reviews
5 of 5 stars Reviewed December 2, 2012

I just had to review this hotel to comment on the excellent staff. in particular the head housekeeper Rockquel...who checked me in. She has the most amazing personality and gave me the best wecome I have had in a long while.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jnbchihrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MISSISSAUGA
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 28, 2012

We stayed two nights over Thanksgiving weekend. Of course, the rates were much higher because of the holiday. When the cleaner was done after the first day, there were still empty coffee cups left in the room, a couple of pillows left on the floor and one empty roll of toilet paper was not replaced. Generally, cleaners straighten up the bathroom as well, but it was left as we had left it, other than an empty garbage pail. When you are paying premium rates because of the time of year, you expect premium service

  • Stayed November 2012, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Vicky w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingatesales_333, Director of Sales at Wingate by Wyndham Erie, responded to this review, November 29, 2012
OUCH!!! I am truly sorry you had that experience! Please contact me at wingatesales@lodgingdev.com I would welcome an opportunity to show you that our housekeepers are usually the best in the business

Guy Sheldon - Director of Sales
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Additional Information about Wingate by Wyndham Erie

Property: Wingate by Wyndham Erie
Address: 8060 Old Oliver Rd, Erie, PA 16509-4650
Phone Number:
Location: United States > Pennsylvania > Erie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Erie
#6 Family Hotel in Erie
#9 Business Hotel in Erie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate by Wyndham Erie 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Wingate by Wyndham offers world class accommodations as well as first class customer service. We provide you with a deluxe hot breakfast from 6am until 10am, indoor heated pool with whirlpool, 24 hour fitness center, business center, and sundries shop. Our room offer you wired and wireless high speed internet service, pay-per-view movies, flat screen TVs, in room safes, mp3 player adaptable alarm clocks, as well as mini-refrigerators and microwaves. We provide a complimentary shuttle service to and from the local airport, casino, mall, and a limited service area. Shuttle hours vary. We have great rates, packages, and specials that we offer. Book direct to receive the best available rate. We do offer price matching as long as we can validate the rate. One all inclusive rate at one great price! ... more   less 
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Also Known As:
Wingate By Wyndham Erie Hotel Erie
Wyndham Erie
Erie Wyndham

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