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“Spring Hill Suites - Convenient and Clean” 4 of 5 stars
Review of SpringHill Suites Erie

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SpringHill Suites Erie
3.0 of 5 Hotel   |   2087 Interchange Road, Erie, PA 16509   |  
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Ranked #2 of 38 Hotels in Erie
Certificate of Excellence
GreenLeadersSilver level
Toronto, Canada
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Spring Hill Suites - Convenient and Clean”
4 of 5 stars Reviewed December 11, 2013

This is the second time that I've stayed at the Spring Hill Suites in Erie within the last year. It is very conveniently located for shopping, restaurants and the Canadian border which makes it an all-around great location for our yearly shopping trip.

First Impressions:
As this is the second time I've stayed here, I already had an idea of what to expect upon arrival. It is a very quiet hotel and typically not overly busy at any point in the day.

Parking:
Again, there was no shortage of parking. They were doing construction in the lot though, so it was a bit of a maze to get to and from the hotel.

Customer Service:
The service was great again. Very quick, helpful and offered information about activities in the area. We had our choice of any of the floors for our room as well. He informed us of the breakfast hours, the pool and gym hours.

Room:
Our room was a suite with 1 king size bed, a sitting area (with sofa bed) and a wet bar with a microwave and mini fridge. The bathroom sink was out separate from the toilet and shower which we really like because it makes it much easier to get ready in the mornings. There were two closets at the end of the room by the window, so if you were staying for an extended time, there is plenty of space to unpack.

Food:
Breakfast was in the main room just off the reception area. It was a hot and cold breakfast buffet and there was a pretty good selection each day. There was a wide selection of items including bagels, biscuits, bread, muffins, oatmeal, cereals, eggs, sausage, bacon, yogurt, fruit, juice, milk and coffee and tea. They also had a huge basket of fruit right by the breakfast area you could help yourself to anytime throughout the day.

Location:
We picked this hotel because of where it was located. It was very easy to get to and surrounded by shopping. It is only an hour drive from Grove City and 2 hours from the shopping in Buffalo.

Overall:
We enjoyed our stay. We thought the bed was very comfortable and it was a very quiet hotel. The shopping was great. I would definitely recommend staying at this hotel and shopping in this area

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank wearetraveljunkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, December 13, 2013
Wearetraveljunkies,

I just want to say thank you for your business. It always means a lot to get reviews from repeat guests as well as a Senior Contributor. The team here at SpringHill Suites Erie really enjoys taking care of our customers and it shows in the reviews!! With the combination of a great location and excellent staff we hope to see you for years to come.

Thank you,
Phil E
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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490 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Ontario
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed December 7, 2013 via mobile

This was our third stay at this hotel. As before, we found everything meeting expectations and more. Every area is very clean and in like new condition. The people working the front desk are friendly and efficient. We felt welcomed. The breakfast has been improved and even included scrambled eggs and sausage. This hotel is located conveniently to all the area shopping and restaurants. A great stay for us again.

Stayed December 2013, traveled as a couple
Helpful?
Thank Blanche42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, December 13, 2013
Blanche42,

Thank you for taking the time to review out hotel. Most importantly Thank You for being a repeat customer!! That’s when our crew knows they are doing an excellent job. We hope to see you again soon at SpringHill Suites Erie, PA. Happy Holidays!!!

Phil E
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Ancaster, Canada
1 review
5 of 5 stars Reviewed November 22, 2013

Once again we had a great stay at the Springhill Suites in Erie! Great accommodations, breakfast, location and amazing staff!! We have stayed at this hotel eight or nine times now and we are always extremely satisfied. We will be back, thank you!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Joy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, Manager at SpringHill Suites Erie, responded to this review, November 25, 2013
JoyD,

Thank you for being a repeat guest and taking time to share your experience with us at SpringHill Suites Erie, PA. We would like to thank you for your business. Without guests like you we wouldn’t be in business. Hope to see you again soon.

Phil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 13, 2013

Went for my birthday with my fiancé. It was a little drive to Presque Isle but it was worth it. There was the Millcreek Mall and many options to dine in the evening. Rooms were nice and the beds were so cozy.

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AnitaK2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, November 14, 2013
AnitK2,

Thank you for taking your time to review out hote:) We are glad that you and your Fiancé had a great time. We appreciate you choosing to stay with us at the SpringHill Marriott Erie, PA!! Hope to see you soon.

Phil
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Spring Mills Pa
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 7, 2013

Besides the mix up with our room the staff was great at getting our room we needed switched around for us. we had a great trip. the pillows and mattress was like your were sleeping on a big fluffy cloud prices are a little high but i will more like likely be going back.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank Amanda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, November 11, 2013
Amanda T,

Thank you for your great review of our property and staff. I am glad that you enjoyed your trip and will return. Keep and eye on our Marriott Web Site for discounts and promotions.
Thank again for choosing to stay with us!!

Phil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 7, 2013

I stayed here recently for one night for business. The hotel is very clean and comfortable. I found the rooms to be slightly dated (low lighting, dark carpet), but still well kept. The staff were extremely kind. Justin and Kim were at the front desk. I actually had a horrible day when I arrived and they went out of their way to see if they could help in any way.

I would stay here again.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Maggie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, November 11, 2013
Maggie W

I am glad to hear Justin and Kim at the Front Desk were so accommodating. That is the reputation that our employees strive to achieve. We look forward to seeing you again soon.

Thanks

Phil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, ON
Level Contributor
144 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed November 4, 2013

My daughter and I stayed here recently to celebrate her birthday with a shopping trip in Erie. This hotel in is a convenient location close to all of the shopping on Peach St, many restaurants are in very close proximity, and its not too far from the highway either.

We received a warm welcome and were able to check-in to our room a little bit early. The room was nice and included a king size bed, Jacuzzi tub, 2 flat screen TVs, a living room area with a sofa and desk, and a mini bar area with a small fridge. While the room was quite comfortable, I wouldn't say there was any "wow" factor and the biggest drawback was the noise. Sound really travels down the hallway, from rooms next door (above and below), and the highway adjacent to the hotel. I highly recommend ear plugs for sleeping if you're not a deep sleeper.

Breakfast is included each morning which consisted of scrambled eggs, sausage, a waffle maker, oatmeal, fruit, and various other items including fruit, yogurt, muffins, pastries, and cereals. The hotel was fairly busy so they ran low on several items and did a pretty good job of re-stocking them. We thought the breakfast was ok. Coffee/tea are available in the lobby at all times which is a nice touch.

There is also a pool and gym onsite, both of which are fairly small. My daughter enjoyed swimming in the pool, but there isn't a whole lot of space once you get 2 or 3 kids in there.

I would recommend this hotel to people looking for a nice, reasonably priced hotel close to the shopping and restaurants in Erie, but be sure to bring ear plugs ;-)

Room Tip: Perhaps a room at the back of the building would be more sheltered from the highway noise through th...
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SoxFan08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, November 11, 2013
SoxFan08,

Thank you for staying with us and taking time to give your valuable feedback. Our team is proud of their reputation as the #1 hotel service provider in the area!! We are glad you found our location convenient for shopping and dining. Best wishes and travel safe!!

Phil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Erie

Property: SpringHill Suites Erie
Address: 2087 Interchange Road, Erie, PA 16509
Location: United States > Pennsylvania > Erie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Erie
#2 Business Hotel in Erie
#3 Family Hotel in Erie
#6 Romantic Hotel in Erie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Erie 3*
Number of rooms: 117
Official Description (provided by the hotel):
Experience the Suite life at the Newly Renovated SpringHill Suites by Marriott in Erie located just 6 miles from the Erie International Airport just off of Interstate 79 minutes from Interstate 90. Your spacious suite awaits you with separate seating, working and sleeping areas. Get your day started right by indulging in your full hot breakfast buffet before shopping nearby Millcreek Mall (tax free clothes and shoes in PA), Summit Towne Center Plaza and Erie Marketplace Plaza. Experience the city at Splash Lagoon, Erie Zoo, Tom Ridge Environmental Center, Presque Isle Downs & Casino and Erie Civic Center, Waldameer Park or escape to famous Presque Isle and rediscover the natural beauty of Erie. After a long day of working, shopping relax and unwind in your indoor heated pool or by sitting along your outdoor fire pit. Whether your in Erie for work or for play, with the family or just a party of one, The SpringHill Suites by Marriott is designed for you. Come experience the Suite life in Erie, our team looks forward to caring for you soon! ... more   less 
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Also Known As:
Springhill Suites Erie Hotel Erie
Erie Springhill Suites

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