We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
SpringHill Suites Erie
Ranked #2 of 38 Hotels in Erie
Certificate of Excellence
GreenLeadersSilver level
Mississauga, Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Stay”
Reviewed September 3, 2013

We stayed overnight at Spring Hill Suites in Erie. Our check-in was quick, no hassles whatsoever. Hotel looks to be new and is right across the street from the mall, many options for dining in the area as well. Clean room, LCD TV, microwave and mini fridge. The furniture seems to be a bit worn out. Clean bed and everything was working. Free wifi was good to have, it was slow but it wasn't fast either, I have seen worse though. My only complaint was the complimentary breakfast was nothing great. I have had complimentary breakfast at lower star hotels that had many more options (including hot food) and better tasting food, I was quite surprised by this. Did not have the time to try out the pool. Overall would recommend staying again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wilsonscott12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamwightman, Assistant General Manager at SpringHill Suites Erie, responded to this review, November 12, 2013
wilsonscott12,

I am pleased to hear that you had a great stay with us! Thank you for taking the time to leave your comments on our hotel, we greatly appreciate your feedback! I look forward to seeing you again soon!

Thanks for staying with us!

Adam W.
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

600 reviews from our community

Traveler rating
    367
    164
    40
    20
    9
See reviews for
269
134
17
104
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Holly Springs, North Carolina
Level 6 Contributor
153 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed August 31, 2013 via mobile

I only stayed one night but could have stayed a week. My room was perfectly manicured and equipped, I even had a jacuzzi tub right in the middle. The bed was memory foam and very comfortable. Two flat screens also greeted me; I could watch two football games at the same time!

The only little things I saw were how about some bubble bath for the giant tub? I also found that the poor woman running the breakfast bar needed help. She was doing everything herself and could not do routine tasks like emptying the trash or cleaning the tables. The trash cans were overflowing and the woman was obviously overwhelmed with the size of feeding and cleaning up for tons of guests.

Lasty Marriott, how about making your Internet easier to navigate? You have to go through three screens in order to log in. At most hotels it is one!

Great place....will stay again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamwightman, Assistant General Manager at SpringHill Suites Erie, responded to this review, November 12, 2013
Anthony G,

Thank you for taking the time to comment on our hotel. I greatly appreciate your feedback in regards to the breakfast operation and your internet experience; this gives us the opportunity to work towards exceeding your expectations next time. I hope to see you again soon!

Thanks for staying with us!

Adam W.
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 28, 2013

This hotel is in a great location. Right across from the mall, 15 minutes from the beach and 5 minutes from Splash Lagoon. The rooms were spacious and very clean. Staff was very friendly and we would definitely stay here again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LynnMarieP16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamwightman, Assistant General Manager at SpringHill Suites Erie, responded to this review, November 12, 2013
LynnMarieP16,

Thank you for taking the time to comment on our hotel and staff! I am pleased to hear that our location works perfectly for you. I look forward to seeing you again soon!

Thanks for staying with us!

Adam W.
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Michigan
1 review
Reviewed August 28, 2013

Room 304 had loud clanging noises late at night and early in the morning. We asked to change rooms and were told no problem after 3:00. That afternoon, when we returned to get our new room, they gave us a hard time. 2 front desk people and 1 cleaning staff member were being less than courteous and refusing to help us. Finally they gave us a new room. We were paying customers and just wanted a quiet room to stay in.

Room Tip: Don't take room 304.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MMeghan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, September 3, 2013
MMeghan M ,

I apologize the room transition didn’t go smoothly. It appears are usual excellent service experienced a hick up and we apologize. Hopefully you’ll give us another try when you’re in the area. Thank you for staying with us.

Thank you,

Phil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanborn ny
1 review
Reviewed August 26, 2013

This hotel was well worth the money.As we walked through the front door. The front desk was more than willing to go out of there way to meet and greet you, and help out with any questions you may have. the rooms and hotel itself was super clean and comfortable. The hotel seemed to be very well up on security and I felt very comfortable leaving the hotel with items left there. The breakfast was also great. There is a pool and work out room. Liked the ideal of having a key in order to enter these areas well on your stay. I must say this hotel was located in a very excellent area, with restaurants and tons of shopping and close and convenient to other family fun activities to do in the area. I would stay here again with out a doubt and can't wait to return next year.:)

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adamwightman, Assistant General Manager at SpringHill Suites Erie, responded to this review, November 13, 2013
Denise C,

Thank you for taking the time to comment on our hotel and staff! We appreciate your feedback and we will continue to take the comfort and security of our guests very seriously, here at the SpringHill Suites Erie. I look forward to seeing you again next year!

Thank you for staying with us!

Adam W.
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
usa
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 26, 2013

The Hotel is a typical Springhill. Nice Clean rooms decorated in Springhill Fashion. The mattress was on the thin side. The employees are what make this hotel special. They are Friendly and helpful. Great location near the Mall and other Shopping. I recommend O'Charleys and Texas Roadhouse.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank taterbug14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, November 12, 2013
taterbug14,

We do apologize that we didn’t respond to your feedback even thought it was read. In retrospect the fact that you took the time to compliment us I feel bad for not posting a response. Therefore if you are out there THANK YOU on behalf of the team at SpringHill Suites Marriott Erie!!

Phil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 25, 2013

This was our second time staying at this hotel. We most recently stayed 2 nights in a king suite with our 2 daughters. They slept on the pull out sofa and didn't complain about it being uncomfortable. Our king bed was very comfortable although the comforter was thin with no other blankets on the bed so I used the blanket that went with the pullout sofa because my daughters brought their own blankets. Each space has its own tv which was great because my kids like to watch TV right before they fall asleep and they were able to turn their tv on in the morning when they woke up before me. We aren't early risers so didn't experience the breakfast. It was nice to have the mini fridge to keep drinks and food cold without having to use a cooler and ice the whole time. The housekeeping staff tried to come into our room rather early and if we hadn't had the flip lock on they would have walked right in on us. She knocked once and then immediately tried to come in before we could come to the door. So we just made sure to keep our flip lock locked so no one could get in while we were in the room. The pool was great, my kids loved it. And they also loved the big jacuzzi tub in our room. The front desk people were so nice, always greeting us when we walked in and telling us to have a great time as we left each day. Overall I was very pleased with this hotel and plan to stay there again next time we go to Erie.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nolan1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil E, General Manager at SpringHill Suites Erie, responded to this review, September 16, 2013
Nolan1123,

We are glad to hear you enjoyed your stay with us!! I am glad your children were able to take advantage of our pool area and in room jacuzzi. The staff prides themselves on their service to our guests.

Phil E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Erie hotels
5.2 mi away
Sheraton Erie Bayfront Hotel
5.1 mi away
Courtyard by Marriott Erie Bayfront
16.5 mi away
Holiday Inn Express & Suites North East
Show Prices
Show Prices
Show Prices
3.5 mi away
Baymont Inn & Suites Erie
1.5 mi away
Wingate by Wyndham Erie
0.6 mi away
Homewood Suites by Hilton Erie
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Erie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Erie

Property: SpringHill Suites Erie
Address: 2087 Interchange Rd, Erie, PA 16509-8315
Phone Number:
Location: United States > Pennsylvania > Erie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Erie
#2 Green Hotel in Erie
#3 Family Hotel in Erie
#6 Romantic Hotel in Erie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Erie 3*
Number of rooms: 117
Official Description (provided by the hotel):
The SpringHill Suites Erie is an all-suite Marriott hotel located off I-79 and Interchange Road. We are a short walk from multiple restaurants, shopping at Millcreek Mall, and less than 6-miles from Presque Isle State Park, Waldameer Park, and the Erie Zoo. Travelers looking for hotels in Erie, PA will appreciate our hotel's complimentary WiFi, hot breakfast buffet, and parking after a busy day on the road. Our spacious guest suites offer a comfortable living area with an ergonomic work desk, wet bar, and sofa separated from the sleeping area, featuring plush Marriott bedding with crisp linens, WiFi, and a large HDTV. Busy guests at the SpringHill Suites Erie, PA hotel will enjoy the convenience of our onsite 24-hour fitness center and 24-hour business center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Priceline, Expedia, Cancelon, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your SpringHill Suites Erie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Erie Hotel Erie
Erie Springhill Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing