I have stayed here before on business, but this time the experience was not up to par. I had trouble with the key after I returned from dinner. I had to go back down to the front desk time to get the keys remade. On the second time, someone from the desk came up with me and told me that I was removing them too quickly, so when I did it slowly, it still was not working well, so we decided it was the lock, which he admitted that someone had trouble about a week ago.
Once back in the room, I noticed a red stain on the sheets when I turned them down. Also, in the bathroom, the shower drain was pulled all the way out. In the morning when I showered, I had to turn the water off twice to avoid standing in drain water, which I find to be unsanitary in general. If it did not look like they already knew about the drain, I would not have been so disappointed, but obviously since it was up on the rim of the tub when I got there, they knew it was not draining well. Certainly, poor housekeeping and facilities response.
Also, the room was very hot inside (75 degrees, and it was 36 degrees outside) I had to turn on the air conditioning in the room in mid-November to get the room to a comfortable sleeping temperature. I don't think the air circulation was up to par.
Continental breakfast is nice, but for the price I paid, ($129), I expect a little better for the room and upkeep in general.
- Official Description (provided by the hotel):
- The SpringHill Suites Erie is an all-suite Marriott hotel located off I-79 and Interchange Road. We are a short walk from multiple restaurants, shopping at Millcreek Mall, and less than 6-miles from Presque Isle State Park, Waldameer Park, and the Erie Zoo. Travelers looking for hotels in Erie, PA will appreciate our hotel's complimentary WiFi, hot breakfast buffet, and parking after a busy day on the road. Our spacious guest suites offer a comfortable living area with an ergonomic work desk, wet bar, and sofa separated from the sleeping area, featuring plush Marriott bedding with crisp linens, WiFi, and a large HDTV. Busy guests at the SpringHill Suites Erie, PA hotel will enjoy the convenience of our onsite 24-hour fitness center and 24-hour business center. ... more less
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- Also Known As:
- Springhill Suites Erie Hotel Erie
- Erie Springhill Suites