Me and my boyfriend stayed 2 nights here. While the hotel was nice, at check out we ran into problems. We asked to split the cost one night on my debit card and one night on his debit card (as i knew i did not have a balance to pay for both nights). The lady said she could do that. It turns out my card was charged twice and his card was also charged over $200. My card was then also charged an additional fee for $17. Although the hotel staff was helpful, this all was a big headache and i had to call my bank numerous times and the hotel numerous times. I also ran into trouble trying to use my debit card before i knew i was charged all this. I don't expect these kinds of problems from hilton employees and i think they need to be a little more careful when charging peoples cards as money does not grow on trees. Very frustrated.
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton Erie is conveniently located just a few short miles from Erie International Airport and Presque Isle State Park in Erie, Pennsylvania. Visit our hotel and enjoy our Mon-Thurs Welcome Home reception, free breakfast, 24-hour convenience shop and free high speed wired and wireless internet access. Whatever the reason for your visit, relax and keep in shape at our indoor pool and fitness center. ... more less
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- Also Known As:
- Homewood Suites By Hilton Hotel Erie
- Homewood Suites Erie
- Erie Homewood Suites