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All reviews safari grill cracker barrel keurig coffee maker great hotel room was clean pool and hot tub front desk staff would definitely stay here again splash lagoon staff was very friendly peach street parking lot convenient location short drive free breakfast off the highway nice stay
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Reviewed August 8, 2018

We have stayed at this hotel at least 6 times. We are always satisfied with the accommodations and the service is second to none. The location of the hotel is perfect since it is set back from the busy road. Plenty of activities and restaurants in the vacinity for couples or families!

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank katiebrown0802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen F, Manager at Hilton Garden Inn Erie, responded to this reviewResponded August 10, 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2018

We have attended this property ever year for the past 5 years & find it clean & a convenient location to spend the weekend shopping in Erie . It has everything one needs to make you feel at home. It's close to Shopping, Water park restaurant's & casino

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank YYZ-HOinCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen F, Manager at Hilton Garden Inn Erie, responded to this reviewResponded August 9, 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2018

The rewards program is very poor - points charged are double what other brands charged for similar hotel. 40,000 points per night versus 15,000 - 20,000 per night for competing hotel. This property was very nice, location fit our needs on travel across Pennsylvania .

Date of stay: August 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank williamrY5285VC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen F, Manager at Hilton Garden Inn Erie, responded to this reviewResponded August 3, 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am sorry that you experience issues with the Hilton Honor point system. We hope you will visit us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2018 via mobile

My cousin and I came to Erie for just one night to attend a family funeral. Arrangements had to be made quickly so I just picked a hotel off of I90 south of Erie. But we would stay here again - the staff was super nice, the rooms were clean, the location was perfect. We saw families coming out of the pool so I think it would be a great place for a family. Breakfast wasn’t the traditional buffet - although you could serve yourself cereal, danish, juice and fruit. A cook made fresh omelets to order which was great and I think hot waffles and pancakes were also options. This was really an oasis for us after a long drive and difficult day ahead.

Date of stay: July 2018
Trip type: Traveled with family
1  Thank Antietam788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen F, Manager at Hilton Garden Inn Erie, responded to this reviewResponded July 31, 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2018

The room was tiny and the air conditioning didnt keep the room cool. It definitely was not worth the amount of money we paid. It was extremely hard to navigate the carpets in a manual wheelchair as well.

Date of stay: July 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank beccabarrett77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen F, Manager at Hilton Garden Inn Erie, responded to this reviewResponded July 26, 2018

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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