I recently returned from a business trip that was in Erie, PA. This Hilton Garden Inn are like most Hilton Garden Inn's that I've stayed in, and that's a good thing. The hotel is conveniently off of I-90 and in proximity to several eateries.
Staff: The staff was great. They allowed me to check in early (very early) and noticed that I did not enter in my Delta SkyMiles number when I booked my room. I didn't know my number off memory, so I had to look it up on my phone, which took about 5 minutes. The lady that was waiting on me was patient and put in my Delta SkyMiles number so that I can get credit. In addition to that, the staff was friendly with their greetings and always asked how my stay has been. One night, I was coming in through the side door with a handful of items in both hands in the pouring rain. One of the employees was in the hallway and noticed that I was reaching for my card; he quickly came to the door and allowed me in. I was able to get my card out to show him that I really am a guest and appreciated that I did that.
Shower: Water was always hot and came out with plenty of pressure.
Room: The room was nice and clean with a microwave, fridge, flat screen television with HD channels, and plenty of lighting. Also, for once, there was a cat5 cable there for internet - something I much rather prefer over wireless because (I at least notice it) the cable connection seems much faster than wireless. Regardless of wired or wireless, the internet is fast and should render your surfing addiction on YouTube just fine,
Due to the amount of time I had to spend at the customer site, I was not able to take advantage of the exercise room, pool, restaurant, or bar.
My only and major complaint about the hotel is that my room did not have curtains that closed all the way. If I wasn't so tired from working, I would've thrown a major fit because my room faced Downs Dr. and all those neon signs and lights went right through the sheer. I hope someone from the hotel reads my reviews and installs curtains that can be closed all the way to darken the room. I ended up taking the hangers with clips on them and clipped the curtains together to block out most of the light. I don't know if this was something that was unique to my room or all rooms. This nuance is the only thing preventing me for giving this a rating of 5 and it's a huge nuance for me. I'm the type that needs a pretty dark room to fall asleep most of the time. If I have to go back to Erie for work, I think I'll give the Courtyard a chance if they allow guests to close the curtains all the way rather than depending on the sheer to block outside lighting. I'm a Hilton Honors member and of all the Hilton family hotels that I've stayed at, this is the only hotel that I've seen that does not allow you to close the curtain all the way.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Erie hotel is located nine miles away from the Erie International Airport in the heart of the Peace Street Business District - with downtown Erie and the waterfront Bayfront District only ten minutes away. You'll also find that we're near the Splash Lagoon Indoor Water Park, Waldameer Water World, the Erie Zoo, Presque Isle State Park, and the Presque Isle Downs & Casino. Guests who stay at our hotel enjoy our free WiFi, on-site lounge/restaurant, fitness center, indoor pool with hot tub, room service, flat-screen HDTVs with premium cable, in-room microwaves and refrigerators, as well as our 24-hour business center and on-site convenient store. Upgrade to a suite with separate sitting area and large whirlpool tub. We're also adjacent to the Ambassador Banquet and Conference Center featuring 21,000 sq. ft. of event space. ... more less
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- Also Known As:
- Hilton Garden Inn Erie Hotel Erie