I will preface this review by saying something good - my husband and I have been to Rockwell's many times over the years; with friends, family, coworkers, or just the two of us and 95% of the time, the food and service is good and worth going back for. And we find the deck to be a lot of fun. However, our experience with their takeout service (we usually order wings) has left a lot to be desired. Our recent experiences have included; the wait time for someone to pick up their takeout phone line is WAY too long, their wings keep get smaller and smaller (and not just on wing night!), and more than once we have been shorted wings (how hard is it to count to ten?) This past weekend, though, I was thoroughly disappointed with what we got and won't be coming back any time soon. Not only did they get the order wrong (we ordered medium but got the regular with no "heat" at all), plus they were tiny in size, partially cooked - a few were pink inside! and the ones that were cook didn't taste good at all. They were, by far, the worst wings we have had from any restaurant, ever! We didn't call the restaurant to let them know at the time because, quite frankly, we were hungry and didn't have the time or inclination to take them back for a replacement or refund, so we suffered through. But this will definitely cause us to stay away from Rockwell's for wings until they can assure that they have improved the quality of the food and accuracy of the order.