I booked a reservation here planning to stay for 3 weeks while doing work in nearby Phillipsburg, NJ. The location is very nice, close to many shopping plazas and convenient access to Route 33.
Maybe things have changed, but I was not very satisfied with the staff. It was a rainy week and 3 days in a row I came back to the hotel after work, pouring down rain, only to find out that my key would not open the door. I walked around the building, entered the lobby doors and approached the front desk soaking wet.
Each time I was told the key was only SET for 24 hours and they would RE-SET the key. Apparently none of the staff were competent enough to set the key for the entire 3 weeks I was there. I was never offered an apology. The front desk staff could see I was soaking wet, and I even made it a point to say I had to walk all the way around the building. The response: they handed the key back and said there it should work now.
No apology. Well the next day I simply checked out early and explained to the clerk why I was leaving. The response... Oh-srry-bout-that. I purposely slurred the words because that is how she said apologized. Slurred words and a mumble. I went directly to the Hampton Inn in Clifton, NJ. Not only did they give me an very early check in when I explained what had happened, they even cut my rate a little more than half because of the length of my stay. Both places were about $129 a night. Clifton gave me a $60 rate when I told them I would be staying for about 3 weeks.
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- Also Known As:
- Hampton Inn Easton Hotel Easton
- Easton Hampton Inn