Applebees is Applebees. The food is good, the atmosphere is kitschy, but it is what it is and we go there because it is decent food at a decent price. The thing that set this restaurant apart for me is the customer service. We recently ordered from their CarSide Service and unknowingly went home without our full order. The manager was quick to do the right thing and offered to send us some vouchers in the mail. When the vouchers came, they came with a friendly hand-written letter that really made the experience feel warm and personal. I would go back just for this reason, and recommend the Easton location for its customer service. Thanks Mikey!
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