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“Planning to go back !!”

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Wyndham Shawnee Village Resort
GreenLeadersSilver level
Youngstown, OH
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Planning to go back !!”
Reviewed August 17, 2011

We stayed at one of the Ridge Top Villas in Dec. for a belated Anniversary trip . . stayed a week . . it was gorgeous , we loved it!!!! They only had 2 bedrooms so it was just the 2 of us . . and lots of room, sooooo spacious . . we were very impressed !!!! It was the first time we'd been in the Poconos.. . We are Wyndham owners and have been to alot of different resorts in the past . . . we definitely liked this one also. Very comfortable, beautiful wooded surrounds, took lots of walks and enjoyed touring the area. It was a very short drive down the hill to the Rec Center which has the pool . . so we went swimming a few times in the heated indoor pool . . also large and very nice . We toured the game room, which looks like it would keep youngsters busy. We hope to go back and take the family in the future. . The customer service was excellent . We did go to a tour presentation and received a great gift . . . . but it's not required and you can always say 'no thanks' if they ask if you'd like to attend one. Overall, it's a beautiful resort . We will try a few others in the future , the next time we go. Ridgetop was wonderful!!!!! LIke everything else . . some people have bad experiences and some have great ones , our experience deserved a A ++++++++++++ .

  • Stayed December 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ms. Clark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
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English first
Cranford, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 16, 2011

I read some of the negative reviews. While it is true that all resorts have something that everybody will find wrong, as an owner of a Ridge Top condo first then as an upgrade to the Summit condo the condo is far superior to other resorts I have traded into in the past.

The resort has several villiages that are in varrying ages and stages of repair. The main problem with some villiages is the Delaware flooding damage which is costly to repair and which some villiage associations can not easily handle. Also, some of the villiage associations are poorly managed and not foward thinking. The RidgeTop and RidgeTopSummit villiage owners association is not that way. Their units are the best of all villiages and they are financially sound. They can and do handle maintenance catastrophies very well. They renovate and upgrade on a plan schedule. They are by far the best managed so far. Their choice of furniture may not always be the best but they keep their units well maintained and with amenities other villiages and other resorts wish they had. Travelers should trade or rent in these villiages first before considering the other villiages.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
4 Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2011

For the price that was charged the villa was very dated, one of the tv didn't work and water flow in the shower was very low. The patio was very dusty and the lumber was visually rotted. The villa had a an old smell ( like dirty carpet), the baseboard heaters was rusted, in general I did not like this place,would not stay or recommend anyone else.I took pictures of all of the above but do not know how to upload them. Forget to mention, front desk was horrible when I checked out.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ralphd2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level 5 Contributor
74 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed July 31, 2011

Returned to Shawnee Village Resort/Wyndham after 20 years to use our original timeshare week and unit. I don't think they've changed a thing. It looks like they raided bad yardsale leftovers to furnish. The couches were damaged and sunken; dining chairs' seats were badly stained; the beds lumpy; the linens for the pull-out (would not even dare to open it so we used a blow-up mattress) were stained and torn. With all lights on, the unit still has a dark and dingy feel, very depressing. Upon entering, the mustiness hits you in the face. When that fades from your olfactory memory, the odor of old, damp, burned wood emanates from the fireplace. WiFi, which we paid for, did not work for most of the week (not their fault?); it also took 2 days for the phone to function. Parking was ridiculous - out of numerical order and far from the unit. Pros: wonderful staff - helpful, apologetic, accommodating; grounds are kept nicely. 52 weeks in a year means that 52 owners each pay a yearly maintenance fee - that should be more than enough to cover a new piece of furniture and a coat of paint periodically. Not expecting the Taj Mahal, but come on. Rustic, okay. This - no way. They should be ashamed of themselves.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
3 Thank PerfectThyming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these East Stroudsburg hotels

Klamath Falls, Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 23, 2011

This was our first and last trip to Wyndham Shawnee Village. Yes, the area is beautiful with the exception of all the billboards littering the road side, but the accommodations in no way live up to the standards Wyndham vacation resorts has previously set for themselves. We stayed in the Depue section, which was at least a half mile from the pools and activities center. The unit was FILTHY! We had to put a bedspread over the very uncomfortable couch In order to sit on it. The carpet had many stains...looked like soda had been spilled then dirt ground in. There were dead, bugs including moths, under seat cushons. Spider webs containg bugs were in every corner of the floor. The kitchen was very sparsely outfitted. Fundamental things missing were a toaster and cookie or baking sheets.
As current VIP owners, we felt ripped off. We will never stay there again, and will be leaving a very unfavorable review on our owners site. I cannot recommend this resort to anyone.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Buttsde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salisbury
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2011

The villa was old and outdated. When we first arrived and opened the doors, the villa smelled musky and old. The furnishings are outdated!. There were ants in the place. We got locked out, because one of us had put dead bolt on front door. And the keys would not work for back door, so we had to go to the reservations building 2:00 a.m. in the morning, and security had to come let us back in. I was very dissappointed in the overall especially when I had been to National Harbour back in March, and that was absolutely beautiful! Also the swimming pool was down for repairs the entire month of June and we were there in June.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
1 Thank tfinney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 18, 2011

Not only did you charge me for my vacation 6 months in advance, causing me to pay alot of interest, but after I modified my reservation 2 months after I made them from 10 nights to 5, I RECEIVED NO CREDIT ON MY CHARGE CARD. My vacation ended 2 weeks ago and I STILL HAVE NO CREDIT FOR MY CHARGE BILL. YOU OWE ME ALMOST $1000.00 Thanks for all the extra interest I'm paying and thanks to the supervisor and company exec who DID NOT RETURN MY PHONE CALLS. I hope I have made my dissatisfaction clear. Needless to say, I will not patronize a Wyndham property again, even tho a couple of local hotels have been favorites of ours.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank zacritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Shawnee Village Resort

Property: Wyndham Shawnee Village Resort
Address: 5255 Buttermilk Falls Rd, East Stroudsburg, PA 18301 (Formerly Fairfield Poconos at Shawnee Village)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Specialty Lodging in East Stroudsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wyndham Shawnee Village Resort 2.5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Shawnee Village Hotel East Stroudsburg

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