We recently checked our "year end review" and found that Deerfield spa had not refunded our $400 deposit. When I called on a Tuesday (2/9)and spoke to Joan she told me to call back Friday! I couldn't wait an called the next day but I still got the "runaround" You would think after taking and interest free loan for several months it would be a higher priority. They made no attempt to contact me and showed no remorse whatsoever. In fact, they sounded like it was business as usual! The credit still wasn't there on 2/23 so I called and spoke to Linda. My account was finally credited the next day.
- Official Description (provided by the hotel):
- Deerfield Health Retreat and SPA is an all inclusive retreat with full exercise program, 3 healthy meals, 2 snacks, 8 hikes a week, lectures and full use of the facilities. Outdoor heated pool, and Jacuzzi. ... more less
- Reservation Options:
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- Also Known As:
- Deerfield Hotel East Stroudsburg
- Deerfield Spa East Stroudsburg